Positive Reviews
positive:
Great location in the heart of London.
If you want to be bang in the centre of one of Europe and the world’s most vibrant cities, then The Mermaid Suite is the place for you. The huge variety of high street as well as high-end stores on Oxford and Regent Streets, the theatres and cinemas all around the West End, recreational areas such as Hyde and Green Parks and much more are all within walking distance.
positive:
Spacious rooms even for groups.
As much as there may in some cases be up to seven people sleeping in a Family Room, there is still ample room to move around and for clothing and bag storage.
positive:
Good value for money.
For a relatively low price (considering general London rates), The Mermaid Suite offers clean, comfortable lodging, breakfast daily, discounted meals and the convenience of being able to easily reach most of the city.
Negative Reviews
negative:
Old buildings, so no elevator.
The hotel is in a historic building with several narrow stairs and no lifts so if you plan on coming n and out often or perhaps unfit or unwell, do check and see if a ground floor room is available.
negative:
Wi-Fi and vehicle parking billed extra.
Although wireless internet is available all through the property and there is parking on the side street for guests, it should be noted that these will incur extra charges. The Wi-Fi is paid at an hourly rate per device which is quite high, so it may not be the best environment to try and get work done, for example.
negative:
Possible noise from outside.
Being in quite a busy area, guests may be able to hear activity on some nights from the streets where there are some shops and bars/cafés.