Positive Reviews
positive:
Convenient self-service kiosk for check-in
The hotel is definitely unique with its service. You won't have to face the front desk anymore, as you can check-in right outside the hotel. This is surprisingly convenient for most guests, as this allows them to check-in faster without the trouble of facing any staff.
positive:
Excellent and reliable Wi-Fi connection
Wi-Fi is available for free throughout the hotel, and you can surely take advantage of its speed and stability. Guests get to enjoy fast Internet speeds, allowing them to work online, or to gather information about the historic Belgium.
positive:
Central location in Brussels
While staying at MaxHotel, guests expressed that going to different shopping centres and metro stations is just a few minutes walk. You can enjoy exploring the area without having to fear getting lost. You can also easily get whatever it is that you want or need within minutes.
Negative Reviews
negative:
Bathrooms lack of toiletries
The hotel only offers a free bar of soap upon check-in. This proved inconvenient for many guests. However, you can easily get a wide array of shampoo and toiletries, according to your liking, just outside the hotel.
negative:
On-site amenities are very basic
The on-site amenities are a bit too basic for some of the guests. There are no fitness centres, pools, or even restaurants on-site. However, while this could be a bit discouraging, this also means less activity in the hotel, and therefore, less noise. You can enjoy a peaceful and undisturbed sleep when you stay in MaxHotel.
negative:
Minor housekeeping flaws
All of the rooms are mostly clean upon check-in. However, guests have encountered minor cleanliness issues such as hair in the bathroom, or minor dirt on the floor. These problems, though, are too minor.