Marquise Hotel Garni

The hotel's central location in Belgrade is a significant draw, placing guests within easy walking distance of major attractions and the city center. This makes it an excellent choice for sightseers eager to explore the city on foot and business travelers seeking convenience to government areas and transport links. Guests frequently highlight the exceptional helpfulness and friendliness of the staff, which significantly enhances the overall experience. The hotel is often described as a quiet and comfortable retreat despite its central position, appealing to couples and solo travelers looking for a peaceful stay. To maximize comfort, guests might consider inquiring about room placement to minimize potential noise from ongoing nearby construction, and for those arriving by car, it is advisable to be aware of the very narrow and challenging parking garage entrance.

Facilities & Amenities
The hotel provides a range of in-room amenities designed for guest comfort and convenience. Each room is generally equipped with free Wi-Fi, a mini-bar, a safe, a kettle, and a TV. Guests also appreciate the provision of slippers and dressing gowns, adding a touch of comfort to their stay. While the hotel is noted for its comfortable and well-equipped rooms, some guests have commented on the limited range of general facilities beyond the rooms themselves. The air conditioning system is present, though feedback on its effectiveness for both cooling and heating has been mixed. Some guests found the Wi-Fi connection to be unstable at times, particularly on higher floors, which could be a minor inconvenience for those relying heavily on internet access.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is generally positive, with many describing rooms as clean and well-maintained. The beds receive mixed reviews; while many find them comfortable and conducive to a good night's sleep, some guests have noted them to be quite firm or hard. Room size varies, with some guests finding them spacious while others describe them as small but adequate. Noise levels are a recurring theme; some rooms can experience noise from the hallway or neighboring rooms, and external construction noise has been reported. Issues with the air conditioning not providing adequate heating in colder temperatures have been mentioned. While bathrooms are generally clean, isolated issues such as a bad smell, a leaking shower, or a lack of sufficient racks have been reported.

Dining & Food Quality
The breakfast at the hotel is a highlight for many guests, frequently described as delicious, very good, and superb, with a colorful and varied selection. Guests appreciate the quality of the food and the pleasant dining atmosphere. However, some feedback indicates that the breakfast variety can be limited, with items not always replenished promptly, especially later in the morning. The coffee served at breakfast receives mixed reviews; while some find it tasty, others note it is often instant coffee, with bean coffee available at an additional cost. The hotel's restaurant is mentioned for its cozy ambiance and good food quality, though some guests have had less positive experiences with dinner options or found the service to be limited outside of breakfast hours.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring Belgrade. Guests consistently praise its proximity to major attractions such as Knez Mihailova Street, Saint Sava Church, Saint Mark's Church, and Slavija Square, all within easy walking distance. It is also well-situated near public transport stations, providing convenient access to other parts of the city and the main bus station. Despite its central position, the hotel is located on a quiet side street, contributing to a peaceful stay. Parking is a frequently discussed topic; while available, the garage entrance is notably narrow and requires significant maneuvering, especially for larger vehicles. Spaces are also limited, and some guests have reported difficulty accessing the garage due to ongoing construction nearby.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their willingness to go above and beyond, assisting with various requests, providing local information, and even helping with taxi arrangements or trip planning. The check-in process is generally described as smooth and efficient. Many guests commend the professional and caring attitude of the reception team and the diligent work of the cleaning personnel. While the vast majority of feedback is positive, a few guests have reported isolated instances of poor communication or perceived unhelpfulness, and some found certain staff members to be abrupt or rude, particularly during busy periods like breakfast.

Additional Information
A recurring theme in guest feedback is the hotel's overall condition, with several guests noting that the building appears older or less modern than depicted in online photos, suggesting it could benefit from renovation. This has led to some guests feeling that the hotel, despite its stated four-star rating, aligns more closely with a three-star establishment in terms of facilities and general appearance. Guests should also be aware of ongoing construction in front of the hotel, which, while not always noisy depending on room location, can impact the immediate surroundings and parking access. Additionally, some guests have noted the absence of ramps for wheelchairs or heavy baggage, which could be a consideration for those with mobility needs.