Malhun Hotel

This hotel offers a memorable stay primarily due to its direct beachfront location, providing guests with easy access to the sea and stunning views, making it a signature feature. Many guests consistently highlight the hotel's overall cleanliness and the generally friendly staff as significant positives that contribute to a pleasant atmosphere. While the room furnishings are frequently described as older, they are typically well-maintained and clean, offering a comfortable, albeit dated, environment. The hotel is considered a good fit for budget travelers seeking value for money, as well as families and couples looking for a convenient base with immediate access to the beach and promenade. Its prime location also makes it suitable for sightseers eager to explore the local area. To enhance your experience, it is advisable to bring your own toiletries, as some in-room amenities may be limited. Additionally, setting realistic expectations regarding the daily variety of breakfast offerings can help ensure a more satisfying stay.

Facilities & Amenities
The hotel features multiple swimming pools, including one in an annex building across the road, which guests generally find clean and pleasant, though some note the main pool area has limited sunbeds and canopies. Wi-Fi connectivity is available throughout the hotel, with many guests reporting good coverage, even in the annex, though some experienced issues with it not working reliably in their rooms. Rooms are equipped with a refrigerator and air conditioning, which is effective within the rooms, although some guests noted a lack of air conditioning in the corridors. The television selection is limited, with only a few English channels available. The hotel also offers a highly praised Hamam (Turkish bath) service, which many guests describe as excellent and a highlight of their stay, noting its cleanliness and the quality of massages. However, the elevator in the main building is described as small, and some guests experienced issues with it being out of order, posing challenges for those with mobility aids.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with daily housekeeping providing fresh towels and bedding. However, a recurring theme is the dated condition of the room furnishings, with many describing them as old, worn, or in need of renovation, though they are kept clean. Despite the age, the beds are often reported as comfortable, ensuring a good night's sleep. Feedback on the bathroom experience is mixed; while some find them clean, others report issues such as inconsistent water temperature (alternating between cold and hot), broken showers, cracked tiles, or unpleasant smells emanating from the drains or toilets. Some guests staying in the annex noted the rooms were quiet, while others in the main building mentioned hearing kitchen noises. A few reviews also highlighted a general unpleasant smell in the rooms or closets.

Dining & Food Quality
Feedback on the breakfast is consistently mixed; most guests note that the offerings are repetitive, with the same items served daily, and some English-speaking guests found the selection limited and not catering to their tastes. However, others found the breakfast to be good value, especially for those who enjoy traditional Turkish options. For dinner, the choices are often described as limited, typically offering two main course options, though some guests appreciated the quality of the olive oil dishes and varied salads. A significant point of contention is the hotel's water policy, as water is not provided free of charge in rooms or during meals and is noted as being expensive. Some guests also raised serious concerns about restaurant hygiene, observing instances of food handling that did not meet expected standards, describing the environment as a "free for all."

Location & Accessibility
The hotel's prime location is a major highlight for most guests, situated directly on the seafront and offering immediate access to the beach. This position provides beautiful views and a quieter atmosphere compared to more central areas. It is conveniently located near the main beachfront promenade, offering easy walking access to various restaurants and shops. While it is well-connected to public transportation, with dolmus stops nearby for access to the city center, some guests noted that the hotel is quite a distance from the main city center, requiring a longer walk or a short ride. The hotel operates with a main building and an annex across the road, which some guests found quieter, though it presented accessibility challenges for those with mobility issues due to stairs and lack of an elevator. The beach itself is described as a mix of small stones and pebbles.

Staff & Service
Most guests praise the staff for their friendliness and helpfulness, noting that many personnel are polite and contribute to a welcoming atmosphere. The check-in process is generally described as quick and efficient. However, there are significant concerns raised by some guests regarding the consistency of service and treatment. Some foreign guests reported feeling discriminated against, alleging that local citizens received preferential treatment, and experienced unhelpful responses when raising issues, including being told to "go" or being denied internet access. There were also instances where visitors were not permitted into the hotel lobby. Additionally, some guests found certain staff members, particularly at reception or in the dining area, to be less attentive or efficient, leading to frustration, such as long waits for bills.

Additional Information
Guests with mobility challenges should be aware of specific considerations regarding accessibility. While the main building is equipped with an elevator, some reviews indicate it is quite small and may not comfortably accommodate larger mobility aids. More importantly, the annex building located across the road, where many guests are accommodated, reportedly lacks any elevator service, requiring guests to navigate stairs to reach their rooms. This has posed significant difficulties and safety concerns for individuals with limited mobility. Additionally, some foreign guests have observed that the hotel appears to cater primarily to German tourists, and there is a perceived preference given to local citizens over international visitors in terms of service and accommodation, leading to feelings of frustration and unfair treatment among some non-Turkish guests.