Maistra Select Family Hotel Amarin

This hotel stands out as a premier destination for families with young children, offering an unparalleled focus on creating a memorable and worry-free vacation experience. Its signature feature is its comprehensive, child-centric design, with extensive kids' activities and facilities that ensure constant entertainment for all ages. Guests consistently praise the excellent food quality and variety, catering to diverse tastes including specialized options for babies and children. The attentive and friendly staff are frequently highlighted for their professionalism and helpfulness, contributing significantly to the positive atmosphere. Furthermore, the spacious and comfortable rooms, often boasting stunning sea views, provide a relaxing retreat. To maximize your stay, consider bringing swimming shoes for the pebble beaches and be aware that indoor pool areas can become crowded during peak times or off-season.

Facilities & Amenities
The hotel offers a vast array of facilities designed with children in mind, including numerous outdoor playgrounds and unique indoor play areas like a multi-story "spiders net." Guests appreciate the multiple outdoor pools and indoor pools, noting the warm water in the latter, though some mention these can become crowded, especially during bad weather. The kids clubs are highly praised for their engaging activities and caring staff, providing structured fun for various age groups. For older children and adults, there are game rooms equipped with table tennis, air hockey, and video games. A wellness spa with a sauna is available for relaxation, though access to the sauna is restricted to guests aged 16 and above. While Wi-Fi is generally available, some guests reported inconsistent connectivity, particularly for baby monitors.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious, clean, and modern, often featuring large balconies that offer beautiful sea views. The comfortable beds and quality linens contribute to a restful sleep, though a few guests found the mattresses to be too firm. While the rooms are largely well-maintained, some minor issues were noted, such as occasional dust, mold stains in shower corners, or yellowing on toilet seats, and some carpets showing signs of wear. Despite the hotel's family-friendly nature, some parents wished for additional in-room amenities like a diaper bin or child-proof sockets. The soundproofing is generally effective, ensuring a quiet environment within the rooms, though noise from children in the corridors can occasionally be heard.

Dining & Food Quality
The food quality at the hotel consistently receives high praise, with guests describing the buffet as excellent, delicious, and incredibly diverse. The breakfast, lunch, and dinner offerings cater to a wide range of preferences, including extensive kids' menus and freshly prepared baby food purees. While the variety is appreciated, some guests noted that the breakfast selection could become repetitive over longer stays. The restaurant space, particularly the buffet area, can become quite crowded during peak meal times, leading to queues and a somewhat tight dining experience. Most guests found the food to be of high quality, though a few mentioned the food being too salty for their taste. It is important to note that while the hotel offers a "full board" concept, drinks outside of water at the lobby and during meals, including coffee and alcoholic beverages, are an additional and often expensive charge.

Location & Accessibility
The hotel boasts a beautiful location with direct beach access and stunning views, particularly of Rovinj. The clear sea and pebble beaches are highly appreciated, though guests are advised to bring swimming shoes for comfort. While the hotel is somewhat secluded, it offers convenient transportation options to Rovinj, including a water taxi and a bus service, making it easy to explore the nearby town. Some guests found the distance from the city to be a minor inconvenience, especially if relying on public transport schedules. Parking facilities are available and generally well-regarded, though they can become crowded during periods of high occupancy. The surrounding area is well-maintained, offering pleasant spaces for walks and outdoor activities.

Staff & Service
The staff at the hotel are consistently lauded for being exceptionally friendly, helpful, and attentive. Guests frequently highlight their professionalism and willingness to go above and beyond to ensure a pleasant stay, often speaking multiple languages, including English. The restaurant staff receive particular commendation for their efficiency and ability to accommodate special dietary needs, such as allergies. The kids club staff are also highly praised for their caring and responsible approach to entertaining children. While the overall service is excellent, some guests noted that the check-in and check-out processes could be slow, occasionally leading to queues. Despite minor issues with housekeeping, such as missed cleanings or unemptied trash bins, the general consensus is that the staff significantly enhance the guest experience.

Additional Information
Guests should be aware that while the hotel operates on a "full board" basis, this typically includes only the main meals, and drinks or snacks between these meals are not included and can be quite expensive at the hotel bars. The hotel is renowned for its hotel mascot, Marin, and thoughtful touches like sweets on arrival and lollipops upon departure, which are particularly appreciated by families. Some guests noted that the hotel's information and activity schedules are primarily accessed through a dedicated Maistra app, which occasionally experienced technical issues, potentially causing guests to miss out on certain opportunities. While the hotel is designed to be a paradise for children, some guests found the indoor pool areas to be prone to crowding, especially during off-season periods or inclement weather.