Maistra Select All Suite Island Hotel Istra

This hotel, uniquely situated on a private island accessible by a complimentary and punctual ferry service to the charming town of Rovinj, offers a truly memorable escape. Its signature feature is the serene and picturesque island setting, providing a peaceful retreat from the bustling mainland. Guests consistently praise the hotel's beautiful, well-maintained environment and stunning views, making it an ideal destination for couples seeking a romantic getaway and solo travelers looking for contemplation and tranquility. Families also find it a good fit, with various activities and a dedicated kids' club. For sightseers, the convenient ferry access to Rovinj's historic charm is a significant draw. To enhance your stay, consider requesting a sea view room for breathtaking vistas, bring sea shoes for comfortable exploration of the stony beaches, and explore the island's viewing tower for panoramic scenes.

Facilities & Amenities
The hotel boasts a comprehensive range of facilities designed for relaxation and activity. Guests appreciate the extensive spa area, which includes both indoor and outdoor pools, a fitness center, sauna, and opportunities for massage. While the spa is generally well-regarded for its spaciousness and cleanliness, some guests noted issues with non-working jacuzzis or saunas, and occasional non-adherence to rules regarding swimwear. The numerous outdoor pools, including dedicated children's areas and a quieter saltwater pool, offer ample space for swimming and sunbathing, with sunbeds readily available across the island. A well-organized parking system on the mainland with a shuttle service ensures smooth arrival. For active guests, tennis courts, SUP, and kayak rentals are available, though some sports facilities could be better organized. The bar areas are pleasant, but can become crowded, and drink prices are considered high by some.

Cleanliness & Room Comfort
The hotel generally maintains a high standard of cleanliness throughout its premises, with rooms being regularly serviced and kept spotless. Most guests find the beds comfortable, ensuring a restful night's sleep. However, feedback on room comfort and condition is mixed; while some rooms are described as new and spacious, many guests report that rooms are dated, small, and in need of renovation. The bathrooms are frequently cited as needing updating, with some experiencing issues like rusty taps, mold, or leaky shower doors. Air conditioning can be inconsistent, with some rooms being too warm or having noisy units, and the system may be turned off in cooler months. While storage is generally adequate, some rooms lack convenient power outlets. A kettle is provided in rooms, but often without complimentary tea or coffee sachets. Noise levels can vary, with some guests experiencing disturbances from nearby rooms or hotel activities.

Dining & Food Quality
The hotel offers a comprehensive breakfast buffet and dinner buffet with a wide variety of options, generally praised for its quality and freshness. Guests appreciate the inclusion of free wine and beer (self-service) with dinner. However, the restaurant atmosphere can be very busy and chaotic, especially during peak hours, with guests describing it as a "nightmarish scrum" due to insufficient tables and crowded serving areas. Some found the food to be repetitive or lukewarm, and vegetarian options were noted as limited. Beyond the main buffet, the hotel features other dining choices such as the La Serra restaurant, located in an old monastery building, which offers a highly-rated fine dining experience with stunning sea views, and Basilico, an Italian restaurant. While the main buffet provides convenience, many guests chose to dine out in Rovinj for a more relaxed experience.

Location & Accessibility
The hotel's island location is consistently highlighted as its most appealing feature, offering a tranquil and picturesque environment. Situated on Sveti Andrija (Red Island), it provides a sense of peace and privacy, with no motor vehicles disturbing the calm. Its proximity to Rovinj is a major advantage, with a complimentary ferry service running hourly, ensuring easy and punctual access to the mainland in just 10-15 minutes. This allows guests to explore the charming town's attractions, shops, and restaurants. A well-organized, free parking facility on the mainland, complete with a shuttle to the port, adds to the convenience. The island itself is beautiful for exploration, featuring scenic walking paths and the connected Maskin island, which offers additional sunbathing spots and natural beauty. While generally accessible, some areas may pose challenges for guests with mobility issues.

Staff & Service
The hotel's staff generally receive high praise for their friendliness, helpfulness, and attentive service. Many guests commend the housekeeping team for maintaining high standards of cleanliness in rooms and public areas. The check-in process is typically described as quick and efficient. While the majority of interactions with staff are positive, some guests reported mixed experiences, noting instances of rude or indifferent behavior from certain individuals, particularly in bar areas or during busy periods in the restaurant. Despite these isolated incidents, the overall sentiment is that the staff work diligently to ensure a pleasant stay, with many going above and beyond to assist guests and resolve issues promptly.

Additional Information
Guests should be aware that the hotel occasionally hosts conference events, which can lead to increased noise levels and a more crowded dining experience. Towards the end-of-season, some facilities may be closed, though this often contributes to a more peaceful atmosphere. A specific towel policy is in place, where initial pool towels are provided, but subsequent changes incur a charge. While some reviews mention a small on-site shop, its availability and offerings are limited, so guests are advised to purchase snacks and drinks from supermarkets in Rovinj. Some rooms have experienced issues with room heating during cooler periods. Guests also noted ongoing building work in certain areas. It is recommended to bring insect repellent and be prepared for the hotel's captive audience pricing for drinks, which are generally higher than on the mainland.