Maadi Hotel

The hotel offers a memorable stay, primarily distinguished by its stunning views of the Nile River, with many rooms providing picturesque vistas of the sunset and even distant pyramids. This feature makes it an excellent choice for sightseers and couples seeking a scenic backdrop for their trip. The hotel is also highly recommended for business travelers and those planning long-term stays, as guests consistently praise the overall comfort, cleanliness, and the accommodating nature of the staff. For families, the spacious and well-maintained rooms contribute to a pleasant experience. To maximize the scenic benefits, guests are advised to request a room on a higher floor. Additionally, while the hotel generally receives positive remarks for its facilities, it's worth noting that some amenities may have limited availability or require extra payment.

Facilities & Amenities
There's significant mixed feedback on facilities. The rooftop pool is a point of contention; while some guests enjoyed it and noted its cleanliness, many others reported it was closed or unavailable, sometimes used for storing elevator parts, and that its operational status was not clearly communicated. The gym is generally described as simple but adequate for basic workouts, though some guests were surprised to find it required an extra fee. Wi-Fi connectivity is a major area of mixed reviews; some found it fast and reliable, while many others reported it was either non-existent, slow, or came at an additional cost. Guests also noted issues with the elevators, with reports of multiple being out of order, leading to long wait times, especially given the hotel's 16 floors. Basic in-room amenities like complimentary water, an electric kettle, and coffee/tea are often reported as missing. Some guests also mentioned a strong tobacco smell in the lobby and rooms due to smoking being permitted.

Cleanliness & Room Comfort
Guests frequently commend the cleanliness of the rooms, with many describing them as neat and tidy, and highlighting the good work of the housekeeping team. The beds are often noted as comfortable, and rooms are generally considered spacious, making them suitable for families. A significant number of reviews praise the Nile view from the rooms, with higher floors offering particularly stunning vistas of the river and even distant pyramids. Some rooms are described as newly renovated and elegantly furnished, with clean bathrooms and toilets. However, there are some notable concerns; a few guests reported issues with old toilets and non-functional showers, while others mentioned dust, mosquitoes, and old towels. There were also complaints about a persistent tobacco smell in rooms, even in non-smoking areas, and a lack of heating in some instances.

Dining & Food Quality
Feedback on dining and food quality is quite mixed. Many guests praise the breakfast as very good, varied, and delicious, with some noting a fusion of Arabic and Continental options. The room service and other food items like club sandwiches and pastries also receive positive mentions for their quality and taste. However, a significant number of guests express disappointment with the breakfast buffet, describing it as repetitive, lacking international standards, and not appealing to non-Egyptians, with specific complaints about the coffee being instant and requiring extra payment for a better option. Some reviews indicate inconsistency in food quality, stating it can vary from good to unappetizing. Despite these criticisms, the willingness of the restaurant chefs to prepare custom meals is a highlight for some.

Location & Accessibility
The hotel's central location is consistently highlighted as a significant advantage, offering easy access to various attractions and points of interest in Cairo. Guests appreciate its proximity to the Nile River, which is often just a short walk away, and its convenient distance to Downtown Cairo and the Pyramids via ride-sharing services. The surrounding Maadi district is described as lively, safe, and clean, with numerous shops, restaurants, and coffeeshops within easy reach, particularly on Street 9. The hotel is also well-connected to public transportation, including the metro station, facilitating travel around the city. Its position provides excellent Nile views from many rooms, enhancing the overall guest experience and making it an ideal base for both sightseeing and business activities.

Staff & Service
The staff at the hotel consistently receive overwhelmingly positive feedback, frequently described as friendly, helpful, professional, and accommodating. Many guests specifically commend the reception team for their exceptional customer service, warm welcomes, and efficiency during check-in. Reviewers highlight the staff's willingness to go above and beyond, assisting with various requests, providing directions, and ensuring a comfortable stay. The housekeeping and room service teams are also praised for their attentiveness and quality of work. Guests appreciate the staff's constant smiles and their ability to make visitors feel at home, with some noting their fluency in English, which greatly enhances the experience for international travelers.

Additional Information
Guests should be aware of certain operational aspects and policies during their stay. While a gym is available, some guests noted it might incur an additional cost not always clearly communicated upon check-in. The hotel has a smoking policy that permits smoking in the lobby and rooms, which can lead to a noticeable tobacco smell in various areas. There were also isolated reports of hot water availability issues, suggesting it might be prudent to confirm this upon arrival. Despite these points, the hotel is frequently praised for its affordable rates and ability to offer a comfortable, homely atmosphere, particularly for long-term stays. For business needs, meeting rooms are available. It is important for guests to verify the current status of advertised amenities like the rooftop pool, as some reviews indicate it may be out of operation or used for other purposes, which can be an unexpected condition for some visitors.