Lydia Hotel

This hotel offers a memorable experience, distinguished by its central location in the heart of the city and its exceptional culinary offerings, including a highly acclaimed restaurant. Guests consistently highlight the hotel's inviting spa facilities and the overall comfort and cleanliness of the accommodations. It is an ideal choice for sightseers and couples seeking a romantic getaway, given its proximity to key attractions and its luxurious amenities. Business travelers will also find it suitable due to its quiet environment and professional service. For families, the availability of connected rooms and thoughtful touches like a children's play area in the restaurant make it a convenient base. To enhance your stay, it is advisable to reserve parking in advance due to limited spaces, and consider utilizing the tranquil spa for relaxation.

Facilities & Amenities
Guests frequently praise the hotel's well-maintained facilities, particularly the inviting spa lounge. This cozy area features a plunge pool and three distinct saunas, providing a tranquil space for relaxation, though it can become busy during peak hours. While some guests noted minor maintenance needs in the spa, its overall ambiance is highly regarded, often feeling private with few other users. The hotel also provides a well-equipped fitness center with sufficient material for short stays, catering to guests' workout needs. Complimentary Wi-Fi is available throughout the property, ensuring connectivity. Additionally, a convenient coffee station offering various hot beverages, including options with syrup, is located at the reception, adding a thoughtful touch for guests. Some guests also appreciate the availability of ice machines and vending machines for added convenience.

Cleanliness & Room Comfort
Guests consistently describe the rooms as spacious, clean, and comfortable, with a modern and tastefully appointed design. The beds are frequently highlighted for their comfort, though some guests found the mattresses to be overly soft, leading to back discomfort for a few. The bathrooms are generally well-designed, with some featuring a unique open-plan layout or separate compartments for the toilet and shower, enhancing privacy. However, a few guests noted minor issues with bathroom cleanliness, such as hair on the floor or stains on shower glass. While many rooms are described as quiet, some guests reported street noise or sounds from outside, particularly on lower floors, due to windows not fully insulating against external sounds. Amenities like large TVs and Rituals bathroom products are appreciated, though the absence of a kettle or coffee machine in the room was occasionally mentioned.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, often described as delicious, high-quality, and among the best in the region. Guests appreciate the wide variety of options available, including made-to-order eggs, fresh produce, and local specialties. The breakfast buffet is well-maintained with constant refilling of trays, and some guests enjoy the added luxury of complimentary sparkling wine. The hotel's restaurant, which is Michelin-recommended, is a significant highlight, offering an exceptional fine dining experience with superb food presentation and quality. Many guests choose to dine here for dinner, noting the delicious meals and attentive service. While the breakfast coffee from the machine received mixed reviews, the overall food quality and dining atmosphere are highly commended, making meals a memorable part of the stay.

Location & Accessibility
The hotel boasts an excellent central location, placing guests directly in the heart of the city, just steps away from the Town Hall Square and other major attractions. Its proximity to the old town, shopping areas, cafes, and the university makes it highly convenient for exploring on foot. Despite its central position, many guests find the hotel to be surprisingly quiet, attributing this to effective soundproofing. Parking is available in an attached, heated garage, which is a significant convenience, especially during colder months. However, the garage has a limited number of spaces, and guests are strongly advised to reserve a spot in advance, as it can fill up quickly. Some guests noted the garage entrance can be a bit tricky to navigate, particularly for larger vehicles.

Staff & Service
The staff at the hotel consistently receive glowing reviews for their friendliness, professionalism, and attentiveness. Guests frequently highlight their helpfulness, from providing local recommendations and assisting with inquiries to ensuring a smooth check-in and check-out process. The reception team is particularly commended for their welcoming demeanor and efficiency, often going above and beyond to accommodate requests, such as early check-ins. Housekeeping is generally praised for maintaining high standards of cleanliness, though a few isolated comments mentioned minor oversights. The overall impression is one of dedicated service, where staff go out of their way to make guests feel valued and comfortable, contributing significantly to a positive and memorable stay. Guests also appreciate the prompt communication and willingness of staff to resolve any issues that arise.

Additional Information
Guests appreciate several thoughtful touches and policies that enhance their stay. The hotel offers a convenient mobile room key system and contactless check-in and check-out via personal devices, streamlining the arrival and departure process. Complimentary still water and jelly candies are often provided in rooms, and hot drinks are available in the lobby lounge. While the spa is a significant draw, guests should be aware that its opening hours may be limited during certain times, such as Monday mornings, which can be inconvenient for some. Some guests noted that slippers are not always provided directly in the room and may need to be requested from reception. The hotel also makes efforts towards a green image, though its implementation is an ongoing process. Additionally, the hotel provides umbrellas in rooms, a practical amenity, and some rooms offer balconies with splendid views, adding to the overall experience.