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Lotte Hotel Hanoi (Hanoi, Vietnam)

Lotte Hotel Hanoi (Hanoi, Vietnam)

About Lotte Hotel Hanoi

Set in a chic high-rise building an eight minute walk from Hanoi Zoological Garden, Lotte Hotel Hanoi offers guests in-room air conditioning and a 24-hour front desk to help with transportation arrangements. The hotel is also three kilometres from Ho Chi Minh Museum. The contemporary rooms with city views and floor-to-ceiling windows feature safety deposit boxes, mini bars and tea makers, as well as en suite bathrooms with bathtubs. Suites add separate living rooms with sofas. Room service is available. Amenities include a department store, an observation deck with panoramic views of the city and a spa area with massage services. There's also a business centre and airport transfer service for a fee. There's an on-site bar where guests can enjoy evening drinks and the restaurant offers western and local cuisine. BBQ facilities are also available, as well as a Lotte Mart for groceries. Lotte Hotel Hanoi is three kilometres from Quảng trường Ba Đình square, four kilometres from Hoàng Thành Thăng Long cultural complex and five kilometres from Ngoc Son Temple.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

9.3
trivago Rating Index based on 6129  reviews from:
  • Hotels.com(9.4/10)
  • LocationExcellent  (8.8 / 10)
  • RoomsExcellent  (8.9 / 10)
  • ServiceExcellent  (9.4 / 10)
  • CleanlinessExcellent  (9.6 / 10)
  • Value for moneyExcellent  (8.7 / 10)

Positive Reviews

positive:

Great Common Areas

The hotel is in a high rise building where guests could head to the various common areas such as the fitness room, the pool and a supermarket. There's even a department store to shop in. Guests had a lot of things they needed in the actual building.

positive:

Attentive Staff

The staff were found to be friendly and attentive to guest preferences and requests. They were able to help with transportation and tours, as well as with luggage storage and with answering questions guests might have of the hotel.

positive:

Comfortable Rooms

The rooms were found to be bright with natural light coming in and comfortable given the good quality furnishings. The beds were comfortable to sleep on and the rooms were clean and tidy as well. Guests were also pleased with the modern en suite bathrooms.


Negative Reviews

negative:

Boring Location

Guests found the hotel to be a bit too far away from the central area of the city. They would have preferred a more central location. They did not find the area to have particular attractions and they needed to use a mode of transport to get to them.

negative:

Expensive Restaurant

Guests felt the restaurant was a bit expensive for the items they wanted. The restaurant was found to have gourmet prices when it did not feel like they were dining in a gourmet restaurant. Simple items were too expensive.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Nightclub
  4. Express check-in
  5. Lift
  6. Gym
  7. Parking
  8. Porter service
  9. Hotel bar
  10. Outdoor swimming pool
  11. Indoor swimming pool
  12. Hotel safe
For children
  1. Childcare
Wellness / Spa
  1. Massage
  2. Sauna
  3. Hot tub
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Central heating
  8. Electric kettle
  9. Air conditioning
  10. Minibar
  11. Satellite TV
  12. Desk
Sports facilities
  1. Fitness
  2. Yoga
Food and beverage
  1. All inclusive (upon inquiry)

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00

Contact

54 Lieu Giai Street, Cong Vi Ward , 100000 , Hanoi , Vietnam
Telephone: +84(433)331000 | 

Frequently Asked Questions about Lotte Hotel Hanoi

  • Is there a pool area at Lotte Hotel Hanoi?

    Yes, Lotte Hotel Hanoi offers 2 pool areas.

  • Are pets allowed at Lotte Hotel Hanoi?

    No, Lotte Hotel Hanoi doesn’t allow pets.

  • Is parking available at Lotte Hotel Hanoi?

    Yes, Lotte Hotel Hanoi provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Lotte Hotel Hanoi?

    Check-in at Lotte Hotel Hanoi is available from: . Check-out time is by .

  • Where is Lotte Hotel Hanoi located?

    Lotte Hotel Hanoi is located in 54 Lieu Giai Street, Cong Vi Ward, 100000, Hanoi, Vietnam.