Liassidi Palace Hotel

This historic palazzo hotel, with its direct canal access for water taxis, offers a memorable Venetian experience, blending old-world charm with modern convenience. Its excellent central location provides a quiet retreat while remaining just a short walk from major attractions. Guests consistently highlight the friendly and helpful staff, the generally spacious rooms, and the charming atmosphere that permeates the property. The hotel is particularly well-suited for couples seeking a romantic getaway, sightseers who value proximity to landmarks, and families who can benefit from the larger suites or annex apartments. To enhance your stay, consider requesting a room with a canal view for picturesque scenery, and be aware that some accommodations are located in separate annex buildings.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest comfort and convenience. Many guests appreciate the elegant lounge area on the second floor, offering a pleasant space for relaxation. The charming internal courtyard also serves as a tranquil spot for drinks. For arrivals and departures, the hotel boasts a convenient water taxi jetty, allowing direct access. While some rooms are equipped with a kettle for tea and coffee and a minibar, availability can vary. Certain premium suites or annex apartments feature luxurious amenities such as a jacuzzi tub, sauna, or steam room, providing a spa-like experience. Most guests find the Wi-Fi reliable, though some report issues with air conditioning or non-functional electrical plugs in older rooms. The elevator is a welcome convenience in this historic building.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, though some aspects receive mixed reviews. Most guests find the rooms to be clean and well-maintained, with many praising the spaciousness of their accommodations, especially in suites or upgraded rooms. The showers are frequently commended for their good water pressure. However, opinions on bed comfort are divided; many guests describe the mattresses as hard, while others find them comfortable. Noise levels are a recurring concern, with reports of thin walls allowing sounds from neighboring rooms, creaky floors, and external street noise or the nearby bell tower impacting sleep. Some reviews mention outdated decor in certain rooms, along with issues like broken blinds, non-functional air conditioning, or mold in the bathroom.

Dining & Food Quality
The hotel's dining experience, particularly breakfast, receives varied but generally positive feedback. Most guests describe the breakfast buffet as good to excellent, appreciating the variety of options available, which typically includes fruit, yogurt, bread, croissants, cakes, scrambled eggs, and bacon. The coffee is frequently praised for its quality. A significant highlight for many is the opportunity to enjoy breakfast with a picturesque canal view, adding to the overall ambiance. However, some guests find the breakfast to be average or lacking in savory choices, noting that some pastries might be frozen. The hotel's bar is occasionally mentioned as being closed or having a limited atmosphere, which can be a disappointment for guests looking for an evening drink on-site.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets. It is ideally situated in a quiet yet accessible area, just a short 5 to 10-minute walk from iconic landmarks such as St. Mark's Square and the Rialto Bridge. Guests appreciate its proximity to various vaporetto stops, making it easy to navigate Venice's waterways. The unique advantage of direct water taxi access to the hotel's private jetty is a significant convenience for arrivals and departures. The surrounding area is rich with restaurants and small shops, providing ample dining and exploration opportunities right outside the door. While the walk from the railway station can be challenging with heavy luggage, the overall accessibility to key attractions and transport links is highly praised.

Staff & Service
The staff and service at the hotel are frequently lauded as exceptional, contributing significantly to a positive guest experience. Guests consistently describe the team as friendly staff, helpful staff, and highly professionalism, noting their welcoming demeanor and willingness to assist with various requests. The attentive service extends from the quick check-in process to the diligent housekeeping. Many reviews specifically commend the concierge service for providing excellent directions and recommendations, and for assisting with transportation arrangements like water taxis. While the vast majority of feedback is positive, a few isolated comments mention instances of less friendly or inattentive service from some breakfast or reception staff, and occasional delays in addressing room issues.

Additional Information
Guests should be aware that some accommodations are located in annex buildings separate from the main hotel, often offering apartment-style lodging that can include unique amenities like a sauna or steam room. While these annexes provide more space, some guests note they might lack the direct canal view or the immediate proximity to the main hotel's facilities. Travelers booking through Smartbox bookings or similar gift packages occasionally report receiving rooms with less desirable views or amenities compared to direct bookings. Furthermore, the hotel's bar has been noted by some guests to experience seasonal bar closure or limited operating hours due to staff availability, which can impact evening leisure options. There have also been isolated reports of issues with the laundry service.