Lapland Hotels Arena

This hotel offers a truly unique and memorable experience, distinguished by its pervasive Lapland theme and direct integration with the Nokia Arena. Guests consistently highlight the exceptional breakfast, the comfort of the in-room saunas, and the overall cleanliness and modern design. It is an ideal choice for event-goers attending concerts or hockey games, offering unparalleled convenience. Couples seeking a cozy and distinctive getaway will appreciate the intimate atmosphere and private saunas, while business travelers can benefit from the quiet rooms and central location. To enhance your stay, consider requesting a room with a private sauna for a truly relaxing experience, and be sure to explore the diverse breakfast offerings.

Facilities & Amenities
The hotel provides a range of well-regarded facilities, including a popular rooftop sauna and terrace, offering guests a unique space to relax with city views. Many rooms feature private in-room saunas, which are a significant draw and contribute to a distinctive stay. While there is no dedicated on-site fitness facility, the hotel has a partnership with a nearby gym, providing access cards and locks from reception. Guests generally find the Wi-Fi reliable. The hotel's elevators are noted for their modern and efficient, albeit sometimes unconventional, operation, requiring guests to select their floor outside the cabin. Some guests noted the absence of a mini-fridge in their rooms, which was a minor inconvenience.

Cleanliness & Room Comfort
Guests consistently praise the spotless rooms and the hotel's commitment to cleanliness, contributing to a pleasant stay. The comfortable beds and high-quality linens ensure a restful night's sleep, with many appreciating the supportive mattresses and ample pillows. Rooms are generally well sound-insulated, effectively blocking out noise from corridors and external events, though some guests mentioned minor noise from trains or trams on higher floors. While some standard rooms are described as compact, others, like the "Mystique Deluxe Sauna" or "Arctic Loft" categories, offer more spacious accommodations with well-designed layouts. The modern bathrooms are a highlight, often featuring generous space, good lighting, and in some cases, speakers for entertainment. Some guests noted issues with dry indoor air and the inability to open windows for fresh air, while a few mentioned limited storage space or a non-functioning bidet shower.

Dining & Food Quality
The exceptional breakfast consistently receives glowing reviews, often cited as one of the best hotel breakfasts guests have ever experienced. It features a wide and diverse selection, including unique Finnish specialties and a distinct Lapland twist. Guests particularly enjoy the omelette station, where a chef prepares fresh omelets to order, including a popular reindeer option. The breakfast spread includes fresh cloudberries, blueberries, and a variety of high-quality items, with coffee service provided directly at the table. While the gluten-free options were appreciated, some guests found the bread choices to be pre-packaged rather than fresh. The Saivo restaurant is highly regarded for its delicious, high-quality food, though it is noted as being on the expensive side. The bar also receives praise for its unique drinks, such as the cloudberry Gin and Tonic.

Location & Accessibility
The hotel's central location is a major advantage, offering direct access to the Nokia Arena, which is highly convenient for guests attending events, as they can move between the hotel and the arena without going outside. It is also within a short walking distance of the train station and the city center, providing easy access to shops, restaurants, and other attractions. Parking is available in a facility across the street, though it is noted as being expensive. While the hotel's entrance can be a bit tricky to locate initially, especially for those arriving on foot, many guests found the provided video guides helpful. Some guests noted that views from certain rooms were limited or obstructed by the arena's roof.

Staff & Service
The hotel's friendly staff consistently receives high praise for their helpfulness, professionalism, and welcoming demeanor, contributing significantly to a positive guest experience. Guests appreciate the quick check-in process, with many noting that early check-in was often accommodated when rooms were available. The attentive service extends to the restaurant staff, who are commended for their diligence and for providing table-side coffee service during breakfast. Housekeeping is also noted for maintaining clean and well-kept rooms. The hotel offers dog-friendly service, providing amenities like bowls and snacks for pets, which is highly valued by guests traveling with their furry companions. While most feedback on staff was overwhelmingly positive, a few guests mentioned that the reception area could feel cramped or noisy during busy periods.

Additional Information
The hotel's pervasive Lapland theme and unique decor create a distinctive and cozy atmosphere throughout the property, blending modern design with traditional northern elements. The unique elevator system, where the target floor is selected outside the elevator, is efficient but can be confusing for first-time visitors. The hotel offers a pet-friendly policy, providing amenities for animal companions. While there is no on-site gym, a fitness facility partnership with a nearby establishment allows guests access. Some guests expressed concern about the hygiene of the drinking glassware at breakfast, noting residues or dirt. The dry indoor air and inability to open windows were also mentioned by some. Additionally, the cost of parking is noted as being quite expensive, and some guests found the minibar items to be overpriced.