Kordon Hotel Pasaport

The hotel offers a memorable stay primarily due to its direct seafront location, providing stunning sea views from many rooms, often described as being "one with the sea." This prime position makes it an excellent choice for sightseers and couples looking to explore the city on foot, as well as business travelers attending events nearby. Guests frequently commend the spacious rooms and the generally clean environment, alongside the consistently friendly and helpful staff. While the hotel is noted for its older charm, its central accessibility and picturesque setting are undeniable draws. For an enhanced experience, guests are advised to secure a room with a full sea view to fully appreciate the beautiful sunsets and the vibrant promenade. Additionally, taking advantage of the convenient public transport options available right outside can greatly enhance exploration of the city's various districts. The hotel's comfortable accommodations also make it suitable for families seeking a convenient base for their travels.

Facilities & Amenities
The hotel is housed in an old building, and many guests note that while it is functional, it is dated and could benefit from renovation to modernize its appearance and amenities. The elevator is mentioned as being small and old, sometimes making annoying noises. Wi-Fi connectivity receives mixed feedback, with some guests finding it unstable or not working well within their rooms, while others report good service. The air conditioning system is a point of concern for some, with reports of units not working effectively, being noisy, or requiring manual adjustment from the wall. Most guests appreciate the availability of parking, often facilitated by a convenient valet service, though some mention potential delays in car retrieval or the need to park off-site.

Cleanliness & Room Comfort
Guests generally find the rooms spacious and clean, with comfortable beds and large pillows contributing to a restful night's sleep. Daily housekeeping is consistently praised for maintaining tidiness and changing towels. However, feedback on bathroom condition is frequently negative, with many describing them as old, worn, or dated, featuring issues like mold, rusty fixtures, cracked basins, or peeling ceilings. Some guests report unpleasant smells in rooms, potentially from residual smoke despite non-smoking policies, or from drains. While some rooms are noted for being quiet, others experience noise levels from outside or adjacent rooms, which can disturb sleep. Additionally, some rooms lack sufficient power outlets near beds, and air conditioning functionality can be inconsistent.

Dining & Food Quality
The breakfast experience at the hotel receives varied feedback from guests. Many describe it as good, sufficient, and offering a decent variety of options, particularly enjoying the pleasant seafront dining atmosphere. However, a significant number of reviews indicate dissatisfaction, labeling the breakfast as poor, limited, not fresh, or repetitive. Specific complaints include items like over-burned cake, blackened potatoes, and old eggs, with some noting that food items are not consistently replenished. The quality of coffee and tea served is also occasionally criticized. While the hotel has a restaurant and bar, there is limited detailed feedback on their offerings beyond breakfast, with some observations that these areas appear underutilized.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, placing guests directly on the seafront with easy walking access to numerous key attractions. Guests appreciate being within close proximity to cultural and commercial hubs such as Kemeraltı Bazaar, Clock Tower Square, Konak city center, and the ferry station, which offers enjoyable sea journeys. The surrounding area is vibrant, with an abundance of restaurants, cafes, and shopping options just steps away. Public transportation, including bus stops and the light rail station, is conveniently accessible, facilitating easy exploration of the city and direct routes to the airport. The presence of a taxi stand directly in front of the hotel further enhances its accessibility.

Staff & Service
The staff at the hotel consistently garners high praise for their friendly, helpful, attentive, and professional demeanor. Guests frequently highlight the quick check-in process and the staff's proactive approach in resolving any issues, such as accommodating room changes or providing requested amenities. The valet service is particularly commended for its efficiency and convenience, with staff smoothly handling parking and car retrieval, which significantly eases guest experience. Housekeeping is also noted for its daily cleaning and responsiveness to guest needs. Many reviews emphasize that the staff's positive attitude and dedication to service create a welcoming and comfortable atmosphere, making a significant positive impact on the overall stay.