ITC Grand Goa, a Luxury Collection Resort & Spa, Goa (Arrosim Beach, India)

Almost everyone can agree that the employees at Goa Resort are superb. Guests found that everyone they encountered from the cleaning staff to the front desk were helpful and knowledgeable. They especially appreciated the excellent concierge service, which helped them on their way to all of Goa’s many sights and attractions

Guests at Goa Resort enjoyed swimming, dining, dancing, spa treatments, and tennis, all without ever leaving the bounds of the resort. Families travelling with children found no shortage of activities for the kids, who loved the water slides at the pool and the playground.

Previous guests loved the beautifully decorated guest rooms at this resort. They found them to be quite spacious, and containing all the amenities needed for a comfortable vacation. Many noted how much they enjoyed taking long baths in their spa-style, sunk in bathtub.

Guests couldn't help but notice that the outside of the resort is looking a little worse for wear. There's chipped paint, stains on the awnings, and peeling varnish all over the property. A few guests who had been there many times before lamented how far downhill the place has gone.

Each of the rooms has a minibar, which operates on the standard, "you drink it, you buy it" rules. The rooms also have a tray out with small snacks, like chocolate covered almonds. Many guests were annoyed to discover on check out that the snacks were not complimentary as they had assumed, but charged in the same manner as the minibar.

Though most guests appreciated the shuttle service from the airport, a few expressed annoyance that they had to wait up to 30 minutes for it to arrive.