Intimate Hotel Pattaya

This hotel offers a memorable stay, particularly highlighted by its inviting rooftop pool with a swim-up bar, providing a refreshing escape and city views. Its central location is a significant draw, placing guests within easy reach of major attractions and the beach, making it an excellent choice for sightseers, solo travelers, couples, and families seeking convenience and accessibility. Guests consistently commend the hotel's cleanliness, comfortable accommodations, and the consistently friendly and helpful staff. To ensure a peaceful stay, especially for those sensitive to noise, it is advisable to request a room situated away from the street-facing side, as some nearby venues can have live music. Additionally, be mindful of the key card policy, as only one is typically provided per room, and it controls the power.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance the guest experience. The rooftop pool is a standout feature, praised for its cleanliness, ample loungers, and the convenience of a swim-up bar where guests can enjoy refreshing drinks. Some sections of the pool also feature spa jets, offering a relaxing hydrotherapy experience. While the fitness center is available, some guests note that its equipment is dated and could benefit from an upgrade, with certain cardio machines being non-functional. Wi-Fi connectivity is generally available, though some guests experienced inconsistent signal strength, particularly in their rooms. The hotel also offers convenient laundry service, which is appreciated by many, and the elevators provide easy access to all floors.

Cleanliness & Room Comfort
Guests frequently commend the hotel's cleanliness, noting that rooms are well-maintained and serviced daily. The spacious rooms are a recurring positive, often featuring comfortable beds that ensure a restful sleep, though some guests found the mattresses to be on the firmer side. Many rooms include a balcony, though some are small and primarily serve as smoking areas. The bathrooms are generally described as large, with some featuring a jacuzzi or spa bath, providing a luxurious touch, though a few reviews mentioned signs of aging or minor mold issues in shower areas. Air conditioning is present in all rooms, though its effectiveness and noise levels received mixed feedback. Despite the central location, rooms are generally considered quiet, with effective soundproofing noted by many.

Dining & Food Quality
The hotel's breakfast buffet receives positive feedback for its variety and quality. Guests appreciate the wide selection of Thai and international cuisine, ensuring options for diverse palates. A popular feature is the egg station, where guests can have eggs and omelettes cooked to order. The coffee and fresh juices are also well-regarded. Beyond breakfast, the hotel's main restaurant and the affiliated Wizard Brewery restaurant offer delicious food, including steaks and craft beer, with some guests highlighting the pleasant atmosphere and live music in the underground section. Room service is also available and noted for its efficiency and tasty offerings.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. It is situated on a quiet side street, providing a peaceful retreat despite its proximity to bustling areas. Guests can easily walk to Pattaya Beach within minutes, and major shopping centers like Central Festival and Avenue Mall are also nearby. The surrounding area is rich with restaurants, bars, and convenience stores like 7-Eleven, ensuring all needs are met within a short distance. The hotel's position also offers easy access to public transport, including the baht bus route. Parking is available across the street, providing a secure option for guests with vehicles.

Staff & Service
The hotel staff consistently receives high praise for their exceptional friendliness and helpful demeanor. Guests frequently highlight the warm welcome from the reception team, the efficiency of the quick check-in process, and the overall attentiveness of all personnel. Housekeeping is noted for its thoroughness and responsiveness to requests, ensuring rooms are kept immaculate. The pool staff are also commended for their great service, including making cocktails. Security is a strong point, with staff being vigilant and ensuring a safe environment for guests. Many reviews emphasize that the staff's dedication to providing excellent service significantly enhances the overall guest experience.

Additional Information
Guests should be aware of certain hotel policies and features that may impact their stay. The key card policy is a recurring point of discussion; only one card is typically provided per room, and it controls the power, meaning the air conditioning and mini-fridge may not operate when guests are out. There is also a charge for lost key cards. The hotel has a guest registration policy for visitors, requiring them to show identification. Some guests have reported unexpected laundry charges for minor stains on linens, which can lead to disputes upon checkout. While the hotel is well-maintained, some reviews suggest that the building and its furnishings are showing their age and could benefit from renovation needs to update the decor and facilities.