Hotel Waldersee

This charming hotel offers a unique journey back in time, celebrated for its distinctive retro style and a welcoming atmosphere that feels like a family home. Its signature feature is the inviting indoor pool and sauna, providing a perfect retreat for relaxation. Nestled directly beside a large city forest, it appeals greatly to nature lovers and walkers seeking tranquility, while its convenient public transport links make it suitable for business travelers and sightseers exploring the city. Guests consistently praise the hotel's exceptional cleanliness and the genuinely friendly staff. For those who appreciate a nostalgic ambiance, this hotel is an ideal fit. To enhance your stay, consider requesting a room on the garden side for a quieter experience, and be sure to take advantage of the complimentary pool and sauna facilities.

Facilities & Amenities
Guests frequently highlight the hotel's excellent indoor pool and sauna, which are often included in the room rate and provide a fantastic opportunity for relaxation and rejuvenation. While some guests occasionally noted the pool water could be a bit cool or that the sauna might be temporarily out of service, the overall sentiment is highly positive regarding these wellness features. The hotel also offers a unique self-service bar in the basement, creating a cozy and trusting atmosphere for evening drinks. Additional conveniences include a pleasant garden for unwinding, a games room equipped with table tennis, foosball, and darts, and the availability of snacks and drinks around the clock. Free Wi-Fi is provided, and an elevator ensures easy access to all floors.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its impeccable cleanliness throughout all areas, from the rooms to the common spaces. While the room decor is described as having a charming retro style that some find cozy and unique, others note that the furnishings appear somewhat dated, reflecting a design from the 1970s or 80s. Most guests find the beds comfortable, though a few mention that their mattress felt too soft or showed signs of age. Noise levels receive mixed feedback; rooms facing the garden are generally reported as quiet, but those on the street side can experience some traffic noise, and the hotel's structure can lead to audible conversations or creaking floors from adjacent rooms for light sleepers. In-room amenities are basic, with some guests noting the absence of a refrigerator or standard shampoo and conditioner.

Dining & Food Quality
The hotel's breakfast consistently receives positive feedback, especially for its excellent value. Guests describe it as comprehensive, tasty, and offering a good variety of options to start the day. While many appreciate the selection, some guests note that the range of warm food options can be somewhat limited, particularly if arriving later in the breakfast service. Despite this, the overall quality and freshness of the items, including occasional treats like salmon, are frequently commended. The breakfast room itself is described as cozy, contributing to a pleasant dining experience. Guests also appreciate the flexibility of being able to take coffee or a roll to their room.

Location & Accessibility
The hotel boasts a highly advantageous location directly adjacent to a large city forest, providing immediate access to nature trails and green spaces, which is a significant draw for many guests. Its proximity to public transportation is also a major plus, with a subway station and tram stop just a few minutes' walk away, offering convenient and quick connections to the main train station and city center. While the hotel is situated on a main road that can experience heavy traffic during rush hour, rooms facing the garden offer a quieter environment. Parking is available and generally free, though some guests have found the on-site spaces to be limited or challenging to navigate due to their steepness or narrowness.

Staff & Service
The staff at this hotel consistently receives overwhelming praise for their exceptional friendliness, helpfulness, and warm hospitality. Guests frequently highlight the personal and attentive service, noting how welcome they feel from the moment of arrival. The check-in process is described as smooth and uncomplicated, with staff often going above and beyond to assist with requests, such as offering to use the bar's refrigerator for personal items or providing room changes. Most guests commend the staff's accommodating nature, contributing significantly to a positive stay. While the vast majority of reviews are highly positive regarding staff interactions, a very small number of isolated incidents of perceived unfriendliness have been noted.

Additional Information
A defining characteristic of this hotel is its deliberate embrace of a retro aesthetic, offering guests a unique experience that feels like a step back in time, with features like traditional keys instead of modern key cards. It operates as a family-run establishment, which contributes to its warm, personal, and trusting atmosphere, where guests feel valued rather than simply accommodated. The hotel also features some accessibility provisions, including an elevator, making it more convenient for guests with mobility needs. Guests should be aware that the standard check-out time is 10:00 AM, which some find earlier than typical for hotels.