Hotel Virgilio (Rome, Italy)

The breakfast buffet exceeded the expectations of guests with its spread of scrambled and hard boiled eggs, bacon, cold cut, cheese, croissant, sausages and sweet cake. Breakfast takeaway is available for guests in a hurry. The train terminal and many of the tourist attractions were only a few minutes' walk, to guests' delight.

The politeness and concern of the staff was much appreciated by guests. They were very prompt and ever ready to help.  Guidance on the local tourist attractions by the reception staff came as a pleasant surprise for most of the guests. The hotel has all the basic amenities for a comfortable stay in an expensive city like Rome.

There are many restaurants close to the hotel say guests. An Italian restaurant ‘Pasta Love' just across the street served great pasta. Mr. Chow is a good Chinese restaurant close by.

Most the guests felt that the Wi-Fi was very slow and kept disconnecting, which proved to be very irritating. The street in which the hotel is located was very noisy, especially at night because of parties going on in the nearby hotel.

Even though the rooms were clean, many guests felt that the rooms were outdated and required a change in the decor. Room walls were so thin that guests could hear people from the adjacent rooms talking and flushing the toilets.

Many guests felt that the mattresses were very hard and they could feel the metal wired underneath, which did not allow a good night's restful sleep. The satellite TV had only two English channels and the rest in Spanish.