Vert Eilat

This hotel is highly regarded for its excellent food and attentive staff, making it a memorable destination for many guests. Its signature feature is its central location near the marina, offering convenient access to major attractions and shopping areas. The hotel is particularly well-suited for families due to its activities for children and spacious accommodations, while couples can enjoy a relaxing getaway with pleasant views. Religious guests will find the hotel accommodating to their needs. To enhance your stay, consider arriving early to secure parking, as spaces are limited, and be aware that the pool may be cool, especially during colder months.

Facilities & Amenities
Guests generally find the hotel's facilities to be well-maintained, though some areas receive mixed feedback. The spa offers a range of treatments, with some guests praising its quality and reasonable prices, while others note an additional fee for access to the jacuzzi, sauna, and steam room. The fitness center is available, though some equipment is reported to be older. Families appreciate the kids' club, which provides various creative activities. The pool area is a central feature, but it can become crowded, and many guests mention the water is often cold, lacking sufficient shade or umbrellas. Some guests also experienced issues with slow or malfunctioning elevators, particularly during peak times or on Shabbat.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness and room comfort. Many guests describe their rooms as spacious, well-designed, and meticulously clean, often highlighting the comfortable beds and pleasant balconies with attractive views of the marina or sea. However, some guests reported issues such as a persistent cigarette smell in certain rooms, or an unpleasant sewage smell in bathrooms, sometimes accompanied by a noisy ventilation system. While many found the bathrooms to be clean, a few noted signs of wear, including broken fixtures or rusty door frames. Noise from outside attractions or the pool area was occasionally mentioned as a disturbance, impacting sleep for some.

Dining & Food Quality
The dining experience is a consistent highlight for many guests, with the food quality frequently described as excellent, delicious, and varied. Both breakfast and dinner buffets receive high praise for their abundance and freshness, offering a wide selection that caters to diverse tastes, including good options for children. Guests particularly appreciate the availability of gluten-free bread and pastries. However, some guests found the dining room to be very crowded and noisy, especially during peak hours. While most food is well-received, some found the bread to be dry on occasion, and vegan options were noted as very limited. The coffee served in the lobby and at breakfast is generally well-liked.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy walking distance of many key attractions. It is conveniently situated near the promenade, the Ice Mall, various shopping centers, and the marina, providing ample opportunities for entertainment and exploration. Guests appreciate the quick access to the sea and a wide array of restaurants. However, parking is a major and recurring concern for many visitors. The hotel's own parking lot has very limited spaces and is often full, forcing guests to seek alternative, often expensive, paid parking options nearby or to contend with difficult street parking.

Staff & Service
The staff and service at the hotel consistently receive glowing reviews, often cited as a standout feature. Guests frequently commend the team for being exceptionally friendly, polite, helpful, and attentive. Many reviewers highlight instances of staff going "above and beyond" to assist with requests, from providing quick responses to room issues to offering special amenities like welcome treats or birthday surprises. The check-in and check-out processes are generally described as smooth and efficient. Housekeeping is praised for maintaining high standards of cleanliness, and the restaurant staff are noted for their attentiveness. While most feedback is overwhelmingly positive, a few guests reported isolated instances of unhelpful or dismissive behavior from some reception staff.

Additional Information
Guests should be aware that while the hotel generally maintains a no smoking policy, some reviews indicate that this policy is not always strictly enforced, leading to unpleasant odors in certain areas. For guests observing Shabbat, the hotel makes accommodations, including specific elevator operations and room assignments on lower floors upon request. The hotel often provides thoughtful welcome amenities upon arrival, such as drinks and cookies, and has been known to surprise guests celebrating special occasions with birthday treats. While the spa offers reasonably priced treatments, access to its facilities like the jacuzzi and sauna may incur an additional fee.