Ukko

This hotel is highly regarded for its prime central location, offering direct access to ski slopes and nearby services, making it an ideal choice for skiers and outdoor enthusiasts seeking convenience. Guests frequently highlight the convenient self-service check-in system, which allows for smooth access, and the excellent value for money it provides compared to other local accommodations. The spacious rooms are a pleasant surprise for many, often featuring pleasant views of the slopes or surrounding areas. It caters well to independent travelers who appreciate a straightforward, no-frills stay, and is also suitable for pet owners due to its accessible surroundings. To ensure a smooth experience, guests should be prepared for the self-service model and consider bringing some personal amenities, as in-room provisions can be basic.

Facilities & Amenities
The hotel operates on a self-service model, which means there is no traditional reception or constant staff presence on-site, a feature some guests appreciate for its independence and ease of access via key codes. Parking is available and frequently noted as a significant positive, with guests valuing the convenience of dedicated spots. Some rooms are equipped with a sauna, which is a welcome amenity for many, providing a relaxing option after outdoor activities, though some guests found the stairs leading to loft saunas to be challenging or even dangerous. Guests should be aware of the absence of a full-service restaurant directly within the hotel building, though there are external dining options nearby. The overall impression is of a basic, functional setup, focusing on essential needs rather than extensive hotel facilities.

Cleanliness & Room Comfort
Room comfort and cleanliness receive mixed feedback from guests. Most guests find the rooms to be generally clean, though some reported specific issues like hair in the shower, crumbs on beds, or a silverfish sighting, indicating inconsistent cleaning standards. The beds are a frequent point of discussion; many guests found them to be hard or that the mattresses slid apart, while the pillows were often described as thin or uncomfortable. Rooms are often perceived as worn or dated, with some guests noting a lack of storage space, tables, or sufficient seating. Lighting can be dim, with limited options beyond overhead lights. A small fridge and kettle with basic tea/coffee supplies are typically provided, though some found the fridge to be noisy. Noise levels are generally low, but some guests noted sounds from stiff doors or thin walls.

Dining & Food Quality
A significant point of feedback revolves around dining options. Most guests were surprised or disappointed by the complete absence of breakfast service directly at the hotel, a detail not always clearly communicated during booking. While a kettle and basic tea/coffee supplies are provided in rooms, there is a notable lack of a proper kitchenette, including no water point, stove, or microwave, making self-catering challenging. Guests often had to rely on external options, with some mentioning a nearby hotel for breakfast. An on-site restaurant is present, and some guests praised its service, but others found the prices to be high, and it was sometimes reported as closed. The limited in-room amenities mean guests should plan their meals accordingly.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, making it exceptionally convenient for all types of visitors. Guests appreciate being within easy walking distance of the ski slopes, various restaurants, and other essential services in the area, allowing for effortless exploration and enjoyment of local amenities. This prime position is particularly beneficial for those looking to maximize their time on the slopes or explore the local dining scene without needing additional transportation. The ability to easily access snowmobile trails directly from the hotel is also a notable advantage for outdoor enthusiasts. Furthermore, the availability of free parking is a significant convenience, providing peace of mind for guests traveling by car and ensuring easy accessibility to their vehicles throughout their stay.

Staff & Service
The hotel primarily operates on a self-service model, which means there is generally no reception desk or constant staff presence on-site. While many guests found the key code system convenient for entry, some experienced difficulties during check-in, such as codes not working or not receiving instructions, requiring calls to an off-site service line. When staff were contacted, they were generally described as helpful and friendly, assisting with issues like providing new codes or addressing room concerns. However, the lack of immediate on-site assistance means guests need to be prepared for a more independent experience. There were isolated reports of miscommunication regarding extended stays, highlighting the reliance on the automated system.

Additional Information
For guests traveling with pets, the hotel offers a pet-friendly policy, though a pet surcharge is applied. Guests should be aware that the doors to rooms and common areas can be quite stiff or heavy, sometimes leading to noise or difficulty in opening, and some reported issues with electronic locks malfunctioning. Several rooms feature a duplex layout or loft, which can offer a unique and spacious feel, though some found the stairs to these areas to be steep or challenging. The hotel provides basic amenities, often including disposable cups and limited cutlery, so guests might consider bringing their own reusable items for extended stays. Some guests also noted that the terrace areas could be unkempt.