Travelodge Dundee Strathmore Avenue

The hotel is widely recognized for its exceptionally friendly and helpful staff, who consistently go above and beyond to ensure a pleasant stay, and its convenient free and ample parking. Guests frequently highlight the hotel's overall cleanliness and the comfort of its beds, contributing to a restful experience. While some rooms are described as basic, many appreciate the spacious rooms, particularly those designed for families. This hotel offers good value for money, making it a suitable choice for budget-conscious travelers and business travelers seeking a practical base. Families find the larger rooms accommodating, and pet owners appreciate the welcoming policy. To enhance your stay, it is advisable to bring an extension lead due to limited in-room plug sockets, and consider requesting a rear-facing room if you are sensitive to noise.

Facilities & Amenities
The hotel offers free and ample parking, which is a significant convenience for guests arriving by car, with many noting the ease of finding a space. A large lift provides access to all floors, though some guests have reported it can be noisy or, in isolated instances, not reach the top floor. While Wi-Fi is available, it comes at an additional cost and some users experienced slow speeds or intermittent connectivity. The hotel features a bar and lounge area, described as well-stocked and a pleasant space for relaxation or casual gatherings. However, a recurring concern is the limited number of plug sockets in rooms, prompting many to suggest bringing an extension lead. Some guests have also noted issues with the heating system, including noisy radiators or a lack of temperature control, and occasional problems with inconsistent hot water supply. In-room storage is minimal, with a lack of drawers and limited hanging space.

Cleanliness & Room Comfort
Guests generally commend the hotel's cleanliness, frequently describing rooms and common areas as spotless and well-maintained. The beds are widely praised for their comfort, ensuring a good night's sleep for most visitors. However, feedback on room condition is mixed; while some find rooms warm and cosy, others describe them as tired, dated, or in need of refurbishment, with occasional reports of visible wear and tear. Noise levels are a significant concern for many, with complaints ranging from banging sounds, noisy lifts, and loud bathroom fans to external traffic noise and disturbances from other guests. Some rooms have also been affected by unpleasant smells, including stale odors or chemical fumes. The bathroom facilities are typically clean, though some have noted issues with hot water consistency or the functionality of fixtures. In-room amenities like tea and coffee supplies are provided, but some guests found them insufficient or not consistently replenished.

Dining & Food Quality
The hotel offers both breakfast and evening meal options, with a dedicated restaurant and bar area. Feedback on breakfast is quite varied; while many appreciate the unlimited, all-you-can-eat format and find it good value, others express disappointment with the limited continental choices, inconsistent availability of hot items, or the overall quality of the food, with some describing it as below standard. Issues such as unstocked items, cold food, or non-functioning coffee machines have been reported. Conversely, the evening meal options, including pizzas and other dishes, generally receive more positive comments, with guests finding the food tasty, hot, and good for the price. Some guests have noted that the bar area is a pleasant place to relax and enjoy a meal. Despite some mixed reviews, the convenience of on-site dining is often highlighted.

Location & Accessibility
The hotel's location is generally considered convenient for specific purposes, such as attending events at nearby football stadiums or visiting family in the area. While not in the immediate city center, it offers good accessibility to downtown Dundee via frequent bus services, with bus stops conveniently located nearby. Many guests appreciate the hotel's position outside Dundee's Low Emission Zone (LEZ), which is beneficial for those traveling with older diesel vehicles. A major advantage highlighted by numerous reviews is the free and ample parking available on-site, making it an excellent choice for guests traveling by car. However, some guests note that reaching the city center on foot involves a significant and sometimes steep walk. The hotel is also close to local amenities like shops and a deli, adding to its practicality for longer stays.

Staff & Service
The staff at the hotel consistently receive overwhelming praise for their friendliness, professionalism, and exceptional helpfulness. Many guests highlight their willingness to go above and beyond, making visitors feel welcome and well-cared for. The check-in process is frequently described as easy and quick, contributing to a smooth arrival experience. Guests appreciate the attentive service provided across various departments, from reception to the dining areas. However, a small number of reviews mention isolated incidents of unresponsiveness, particularly regarding issues like lack of staff presence at reception or perceived unhelpfulness in specific situations. Despite these rare occurrences, the overall sentiment regarding staff and service is highly positive, with many guests stating that the team is a significant asset to the hotel and a primary reason for their satisfaction.

Additional Information
The hotel operates a pet-friendly policy, allowing guests to bring their dogs for an additional fee, which is a valued feature for many travelers. A recurring theme in guest feedback is the tired and dated condition of the building, with many suggesting it is in significant need of refurbishment both externally and internally, noting peeling ceilings, dirty skirting boards, and general wear. Some highly concerning issues have been reported, including instances where the same rooms were allocated to multiple guests, leading to unexpected intrusions. There have also been serious allegations regarding CCTV functionality when footage was requested and potential data privacy breaches involving guest information. Furthermore, a few guests reported experiencing illness due to strong chemical smells in their rooms. The persistent issue of limited in-room storage and very few plug sockets is also a common point of feedback.