Travelodge Alton Four Marks

The hotel offers a convenient and accessible stay, particularly noted for its single-story layout and ample free parking, making it an excellent choice for those traveling with vehicles or pets. Guests consistently highlight the hotel's cleanliness, comfortable beds, and the exceptionally friendly staff who often go above and beyond to assist. Its generally quiet environment contributes to a relaxing experience. This hotel is well-suited for families seeking good value, couples looking for a peaceful retreat, business travelers needing a practical base, and dog owners due to its welcoming pet policy. It serves as an ideal starting point for exploring local areas such as Alton and Winchester. To enhance your stay, guests should be aware that Wi-Fi is not entirely free and consider bringing their own breakfast items, as on-site dining options are limited. Requesting a recently refurbished room is also recommended for a more modern experience.

Facilities & Amenities
The hotel is consistently praised for its large car park, offering ample parking spaces that guests find highly convenient. While the hotel does not feature a restaurant or bar on-site, kettles are provided in all rooms, with complimentary tea, coffee, sugar, and milk readily available from reception. Rooms are equipped with a TV, though some guests note their small size. For added convenience, an ironing board and iron can be requested from the front desk. A significant point of feedback revolves around Wi-Fi access; while 30 minutes are complimentary, extended use requires an additional fee, which many guests find inconvenient, especially given the frequently reported poor mobile phone signal within the building. Some recently refurbished rooms include USB sockets, though their functionality can be inconsistent. It is important to note that the hotel does not have air conditioning, providing fans instead.

Cleanliness & Room Comfort
Guests frequently commend the hotel's clean rooms, noting the presence of crisp, fresh linen and fluffy towels, which contribute to a pleasant stay. Many reviews highlight the comfortable beds and pillows, ensuring a good night's sleep. While a number of rooms are described as spacious, bright, and recently refurbished, offering a modern feel, a notable portion of feedback indicates that some rooms appear tired and in need of refurbishment, with issues such as chipped paint, cracked toilets, loose toilet seats, and visible mould in bathrooms. Some guests have also reported concerns about dust, dirty carpets, or unpleasant smells. Generally, rooms are considered quiet, though some instances of road noise, loud door banging, and noise from corridors or housekeeping have been mentioned. Basic bathroom amenities are provided, but some guests note the absence of a floor mat or hairdryer.

Dining & Food Quality
A consistent point across reviews is the absence of an on-site restaurant or any hot food facilities, which means guests must seek dining options elsewhere. The hotel offers a "breakfast in a box" option, which is widely described as basic and not a traditional buffet. This pre-packaged breakfast typically includes items such as long-life orange juice, a muffin, cornflakes, and milk. Many guests find this offering to be overpriced for its contents and advise bringing their own breakfast provisions. There is no provision for a hot breakfast, which can be a significant drawback for families or those attending early events. For other meals, guests typically need to drive to nearby towns like Alton, where a wider selection of restaurants and pubs can be found.

Location & Accessibility
The hotel boasts a convenient main road location, making it easy to find and access for travelers. Its position serves as an excellent base for exploring local areas and attractions, including Alton, Winchester, and Jane Austen's house. Guests appreciate the ample free parking available on-site, which is a significant advantage. For those relying on public transport, a bus stop is conveniently located directly in front of the hotel, providing routes to Alton National Railway Station and other destinations. However, it is important to note that the hotel is situated in a more rural setting, with limited nearby amenities within walking distance. Guests will typically need a car to access a wider range of shops, restaurants, or pubs, as the immediate vicinity offers very few options.

Staff & Service
The hotel consistently receives high praise for its friendly, welcoming, and helpful staff, with many guests highlighting their exceptional attentiveness and willingness to go "above and beyond." The check-in and check-out processes are frequently described as easy, quick, and efficient. Staff members are noted for their responsiveness to guest requests, such as providing extra towels, coffee, or an ironing board upon demand. They also offer valuable assistance with local information, including transport times and recommendations for nearby dining. While most feedback on housekeeping is positive, some guests have mentioned instances of noise or accidental entry into occupied rooms. Overall, the staff's dedication to providing excellent customer service is a recurring theme, significantly enhancing the guest experience.

Additional Information
The hotel maintains a pet-friendly policy, with staff being particularly welcoming to guests traveling with their dogs. A unique feature noted by some is the use of old-fashioned keys for rooms, which some guests prefer over modern key cards for their perceived reliability. The entire hotel is designed with a single-story layout, meaning all rooms are on the ground floor, which is appreciated for ease of access and the absence of noise from overhead guests. While some rooms have undergone recent refurbishment, providing a more updated experience, it's worth noting that not all rooms have been renovated, leading to varied room conditions. A common point of feedback is the poor mobile phone signal within the hotel, which can be inconvenient for guests relying on their own data. Despite some basic aspects, the hotel is generally considered to offer good value for money.