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Hotel The St. Regis Florence (Florence, Italy)

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Hotel The St. Regis Florence (Florence, Italy)

About Hotel The St. Regis Florence

Set in a Brunelleschi-designed palace along the Arno River, Hotel The St. Regis Florence offers extravagant five-star luxury in the historic heart of Florence. The hotel offers 19 luxurious suites furnished with antique furniture and artwork, and 80 well-appointed guestrooms decorated according to the Florentine, Medici and Renaissance styles. Paid Wi-Fi is available in all suites and guest rooms. Guests can relax and enjoy a professional Clarins treatment at the Iridium Spa or explore contemporary Italian art held by private museums and art collectors. Hotel The St. Regis Florence boasts the Michelin star rated Restaurant Winter Garden by Caino as well as the La Cantinetta Wine Cellar. Guests can explore a range of traditional Italian and Mediterranean cuisines and wines. Afternoon tea featuring a variety of teas, finger foods and pastries is served daily. Ponte Vecchio and Pitti Palace are both within a five-minute walk from the hotel and the Santa Maria Novella is at 400 meters.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa
  • Parking(Unavailable)
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

9.6
trivago Rating Index based on 755  reviews from:
  • Hotels.com(9.6/10)
  • LocationExcellent  (9.4 / 10)
  • RoomsExcellent  (9.2 / 10)
  • ServiceExcellent  (9.2 / 10)
  • CleanlinessExcellent  (9.5 / 10)
  • Value for moneyExcellent  (8.5 / 10)

Positive Reviews

positive:

Wonderful restaurant.

Reviewers have really enjoyed the on-site Winter Garden restaurant. In particular, this Michelin award-winning restaurant has been praised by guests for lovely atmosphere and delectable dining options.

positive:

Beautiful location on the Arno River.

The hotel is situated along the Arno River and offers easy access to number of the city's' historic attractions. Guests enjoyed the view of the river from their balconies and that everything they needed was within walking distance of the hotel, including restaurants, train stations and shops.

positive:

Elegant décor captures the Renaissance perfectly.

The building was originally a palace which has been since converted into a hotel. Reviewers have indicated that the décor and furnishings perfectly capture the Renaissance period and that you feel as though you are royalty when staying at this hotel.


Negative Reviews

negative:

Poor customer service.

Reviewers have reported that they found the customer service and hospitality to be lacking. Guests found themselves having to wait a long time for room service, whilst other guests reported the reception staff as being unfriendly and often making mistakes with bookings or payments.

negative:

Overpriced for what you get.

This hotel does not have a swimming pool and you have to pay an additional fee for the use of the Wi-Fi and parking. Guests have indicated that they expected these to be part of the package when considering the cost to stay at this hotel.

negative:

Some parts of the hotel are outdated.

Guests have indicated that they found some parts of the hotel to be outdated. Some of the gym equipment is old and guests have reported that some of the guest rooms need to be updated to be on par with other parts of the hotel.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Hot tub
  5. Body treatments
Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Lift
  5. Gym
  6. Porter service
  7. Pets allowed
  8. Hotel bar
  9. Conference rooms
  10. Non-smoking rooms
  11. Computer with Internet
  12. Restaurant
For children
  1. Cot
  2. Childcare
  3. Kids stay for free
Accessibility
  1. Wheelchair accessible
  2. In-room accessibility
Room amenities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television
  5. Hairdryer
  6. Central heating
  7. Air conditioning
  8. Minibar
  9. Pay-TV
  10. Satellite TV
  11. Desk
  12. Sitting area
Sports facilities
  1. Bike rental
  2. Fitness
  3. Indoor tennis court
Theme / Type
  1. Convention hotel
  2. Boutique hotel
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Piazza Ognissanti, 1 , 50123 , Florence , Italy
Telephone: +390(55)27161 | Fax: +390(55)217400 | 

Frequently Asked Questions about Hotel The St. Regis Florence

  • Is there a pool area at Hotel The St. Regis Florence?

    No, Hotel The St. Regis Florence doesn’t offer pool areas.

  • Are pets allowed at Hotel The St. Regis Florence?

    Yes, Hotel The St. Regis Florence has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Hotel The St. Regis Florence?

    No, Hotel The St. Regis Florence doesn’t provide parking.

  • What time is check-in and check-out at Hotel The St. Regis Florence?

    Check-in at Hotel The St. Regis Florence is available from: . Check-out time is by .

  • Where is Hotel The St. Regis Florence located?

    Hotel The St. Regis Florence is located in Piazza Ognissanti, 1, 50123, Florence, Italy.