Hotel The Shrubbery (Ilminster, United Kingdom)

Guests rate the standard of the rooms at the Best Western Shrubbery highly. Most seem to have an individual look and while a small number of guests thought the rooms were a little dated, most appreciate the standards of cleanliness and comfort. The views of the surrounding countryside are often fabulous.

Reviews indicate that guests find it easy to relax at this hotel. The staff will put you at ease from the moment you arrive. Plus, there are picturesque walks to enjoy nearby. If you want to explore further afield, the hotel provides a convenient base from which to enjoy a little sightseeing.

Although a few guests comment that they found the breakfast was a little pricey, the general consensus is that the Best Western Shrubbery offers good value for money. Room rates seem especially reasonable, especially if you are able to secure a low price by booking early.

A small number of guests mention the lack of a lift in the hotel. This presented a problem for less mobile visitors. Although reviews tend to be complimentary about the staff, assistance with luggage doesn't seem to be consistently offered.

Although many guests enjoyed their meal in the Best Western Shrubbery, a couple do mention that they found the menu was a little sparse when it came to available choices. Some chose to go elsewhere to eat due to not finding anything they fancied on the menu.

Much of the feedback about this hotel is positive. However, a few comments do suggest that guests sometimes feel undervalued when meetings or events are taking - almost as if they are not as important to please.