The New Inn

This homely inn offers a welcoming and cozy atmosphere, distinguished by its highly-regarded pub that serves exceptional food and fosters a vibrant local ambiance. Guests consistently praise the hotel's cleanliness, the friendly staff, and the overall comfortable accommodations, making it a popular choice for various travelers. It is particularly well-suited for sightseers and university visitors due to its convenient location, while families and dog owners appreciate the inclusive and welcoming environment. Couples seeking a relaxed getaway and budget travelers looking for good value also find this inn appealing. To enhance your stay, it is advisable to check the pub's kitchen hours as they can vary, and if you require early morning transportation, booking taxis in advance is recommended to avoid potential delays.

Facilities & Amenities
The rooms are generally described as clean and well-maintained, with many guests appreciating the comfortable beds that ensure a restful night's sleep. The showers are frequently highlighted as excellent, providing good pressure and consistent temperature. In-room amenities typically include a tea and coffee tray with biscuits, a hairdryer, and an iron, though an ironing board may not always be available. Some guests noted the absence of a mini-fridge in the rooms. While most found the rooms to be a good size, some attic rooms have low ceilings which can be a challenge for taller guests. Feedback on room temperature was mixed, with some experiencing issues with heating or cooling, and occasional reports of Wi-Fi not reaching all rooms.

Cleanliness & Room Comfort
Guests consistently commend the spotless cleanliness of the rooms and the overall property, noting that rooms are typically serviced daily. The accommodations are described as well-maintained and often feature modern decor following recent refurbishments. While many rooms offer ample space and comfortable beds, some guests found their beds to be hard or felt the springs. A recurring theme is the presence of low ceilings in some attic rooms, which can impact comfort for taller individuals. Noise levels received mixed feedback; some rooms were surprisingly quiet despite being above a pub, while others reported significant disturbances from pub noise, including music, karaoke, and patrons leaving. Additionally, some guests were bothered by the sound of a toilet door slamming and a hand dryer from the pub restrooms, as well as general street noise.

Dining & Food Quality
The on-site pub and restaurant are a major highlight, consistently receiving high praise for their excellent food quality and lively atmosphere. Guests rave about the delicious and high-standard dishes, with specific mentions of the Korean chicken, burgers, fish and chips, and the exceptional Sunday roast. The club sandwich and various other home-style meals are also highly recommended. The pub is noted for its friendly, local feel and often features live sport. However, a consistent point of feedback is the lack of breakfast service, which many guests found disappointing. Some also experienced issues with the kitchen being closed on certain days or having limited hours, and occasional inattentive service when ordering food.

Location & Accessibility
The inn boasts an excellent and central location, making it highly convenient for exploring the area. It is situated just a couple of minutes' walk from East Sands beach and a pleasant 10 to 15-minute walk to the town center, the university, and the famous St Andrews golf course. Guests appreciate its proximity to various attractions, including historical sites. Street parking is readily available directly outside the inn, and there is often free parking nearby on Woodburn Terrace, making it easy for guests traveling by car. While some reviews mention it being on a busy road, its slightly set-aside position from the main town center offers a quieter atmosphere while still being easily accessible on foot.

Staff & Service
The friendly staff consistently receives high praise for their helpfulness, attentiveness, and warm welcome. Guests frequently highlight their willingness to go above and beyond, from assisting with early arrivals for events to providing local recommendations and ensuring a comfortable stay. The check-in process is generally described as smooth and efficient. The inn is noted for its dog-friendly service and family-friendly service, with staff making efforts to accommodate all guests. However, some guests reported issues with unresponsive management regarding complaints and refunds, and occasional instances of inattentive service from bar staff. Despite these isolated concerns, the overall sentiment towards the staff's dedication to guest satisfaction is overwhelmingly positive.

Additional Information
The inn maintains a strong pet-friendly policy, welcoming dogs in the pub and even offering treats, which is highly appreciated by guests traveling with their furry companions. It also fosters a family-friendly atmosphere, with children welcome in the pub area until a certain hour. The property has undergone a recent refurbishment, contributing to its clean and modern appearance. While most guests found the accommodation to offer good value for money, some perceived it as expensive given the lack of breakfast. A significant safety concern was raised regarding a floor incident in a restroom, which resulted in damaged clothing and skin irritation, with guests expressing dissatisfaction over the subsequent handling of the complaint and reimbursement. The inn features an enclosed beer garden, providing a pleasant outdoor space. Guests should be aware of the check-in policy not allowing luggage drop-off before 4 PM and standard check-out times around 10 AM.