The James Rotterdam

The hotel's central location is its signature feature, placing guests at the heart of the city's vibrant shopping and dining scene, making it an ideal base for urban exploration. Guests consistently praise the hotel's modern design, spacious rooms, and the exceptional friendliness of its staff, who are noted for their attentiveness and helpfulness. The unique 24/7 self-service market on the second floor is a highly appreciated convenience, offering flexible dining options. It is an ideal choice for city explorers and sightseers due to its proximity to major attractions and transport hubs. Couples and solo travelers find it comfortable and safe, while families appreciate the room sizes and convenient amenities. To ensure a peaceful stay, guests sensitive to noise should consider requesting a room on a higher floor or one that faces away from the main street. Additionally, pre-booking parking online is advisable for better rates and guaranteed availability.

Facilities & Amenities
The hotel offers a highly convenient 24/7 self-service market and lounge area on the second floor, which guests frequently highlight as a standout feature for its accessibility and range of offerings. This area provides a variety of food items, snacks, and drinks for purchase, along with plates and cutlery, making it easy for guests to grab quick meals or refreshments at any time of day or night. A well-equipped gym is available for those wishing to maintain their fitness routine during their stay, offering a decent selection of equipment. In-room amenities include a bar fridge, coffee maker, and kettle, adding to guest comfort and convenience. While most guests find the elevators efficient, some have noted occasional delays or issues, particularly during peak times. The hotel also provides free Wi-Fi throughout the property, ensuring guests remain connected for work or leisure.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its clean rooms and spacious layouts, often noting the absence of carpeting as a positive for hygiene. The comfortable beds and high-quality linens contribute to a restful night's sleep for most. Many rooms feature large bathrooms with modern walk-in showers, though some guests have reported issues such as a cold bathroom due to ventilation, or minor problems with toilet functionality and shower drainage. While the rooms are generally well-appointed with amenities like a coffee machine and dimmable lighting, some guests on lower floors or street-facing rooms have experienced significant street noise from traffic and car honking, particularly on weekends. A few reviews also mentioned issues with the TV not working properly or having limited channels.

Dining & Food Quality
The hotel distinguishes itself with its unique self-service breakfast bar located within the 24/7 market on the second floor. This innovative concept allows guests to purchase individual items, which many find to be a great value compared to traditional hotel buffets, especially for those who prefer a lighter meal or specific items. The selection includes fresh pastries, various snacks, and good quality coffee, providing a flexible and accessible dining solution. While some guests appreciate the convenience and cost-effectiveness of this pay-per-item model, a few have noted that the breakfast variety can be somewhat limited, with options like pre-packaged meats and cheeses, and only hard-boiled eggs, which might not suit all preferences. Despite this, the overall feedback on the food and beverage offerings from the market is largely positive, emphasizing its practicality.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city's vibrant offerings. Guests appreciate being within easy walking distance of Rotterdam Central Station and various Metro stations, providing seamless access to public transportation for wider exploration. Numerous shopping areas, diverse restaurants, and popular attractions such as the Maritime Museum are just a short stroll away, allowing guests to immerse themselves in the urban environment. While the hotel offers its own parking facility, it is primarily suitable for smaller vehicles and often requires pre-booking due to limited space, which can be a point of frustration for some. Alternatively, several public parking garages are available nearby, though these can be quite expensive. Some guests have noted that ongoing construction work in the vicinity can occasionally cause minor inconvenience or noise, particularly during daytime hours.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight their attentiveness and willingness to go above and beyond, often providing good advice on local attractions and dining. The check-in process is generally described as quick and efficient, and many guests have been delighted by unexpected free room upgrades. The staff also makes special efforts for occasions, such as providing birthday gifts or welcome amenities for children. The presence of a 24/7 reception ensures assistance is always available, and guests appreciate the option for luggage storage before check-in or after check-out, enhancing overall convenience.

Additional Information
Guests should be aware of the hotel's deposit policy, which typically involves a €100 refundable charge upon arrival; however, some have reported delays or confusion regarding the refund process. There is also an age limit for check-in, requiring at least one guest to be over 25 years old, which has caused issues for some younger travelers. A recurring point of feedback is the absence of opening windows in the rooms, which some guests find contributes to a stuffy atmosphere. Additionally, ongoing construction in the surrounding area is a factor, occasionally leading to noise disturbances. For those needing extra time, a late checkout option is available for an additional fee, though some guests have experienced miscommunication with housekeeping regarding this service.