The Ashley Inn & Suites

This hotel is particularly noted for its spacious rooms, often available as suites, providing ample space and comfort for guests. This feature makes it an excellent choice for families seeking room to spread out, as well as budget-conscious travelers and pet owners looking for good value without compromising on space. The hotel's commitment to guest satisfaction is frequently highlighted, with many appreciating the attentive and welcoming staff who consistently strive to make stays pleasant and accommodating. While most guests find the accommodations comfortable, some advise a quick check of room cleanliness upon arrival to ensure everything meets expectations. To enhance your experience, it is recommended to inquire about the operational status of the pool and hot tub, and to be aware that the breakfast offerings, particularly hot protein options, may vary depending on the day of the week.

Facilities & Amenities
Guests frequently highlight the hotel's recreational offerings, particularly the indoor pool and hot tub. While many appreciate the heated saltwater pool for family enjoyment, feedback on the hot tub is mixed, with some guests reporting it to be dirty, foamy, or occasionally out of service. The fitness center is available for use, though some reviews indicate it may be closed or have limited equipment. For convenience, the hotel provides free Wi-Fi, a laundry room, and a small mini market, though the latter is noted for its limited beverage selection. Outdoor amenities include a pleasant patio area with a fire pit and Weber grills, which are popular for guest use. Additionally, a shuttle service to the nearby casino is available, adding to the convenience for those interested in local entertainment.

Cleanliness & Room Comfort
Guest feedback on room cleanliness is notably mixed; while many describe their rooms as clean and well-maintained, a considerable number report issues such as hair in showers, crumbs on floors, stains on bedding and furniture, and dog fur left from previous occupants. Some rooms have also been noted for a musty smell or mold around windows and ceilings, indicating areas needing attention. Regarding bed comfort, opinions vary; many guests find the beds comfortable, though a significant portion describe them as too soft, old, or lacking support, with flat pillows being a common complaint. In-room amenities generally include a refrigerator and microwave, though some older units may not function optimally. Television service can be inconsistent, with reports of non-working TVs and poor signal. Noise levels are a recurring concern, with many guests experiencing disturbances due to thin walls, allowing sounds from neighboring rooms, hallways, and even cleaning crews to be easily heard.

Dining & Food Quality
The hotel's complimentary breakfast receives frequent mention, with many guests praising its variety and quality. Standard offerings include waffles, toast, muffins, cereal, fruit, and beverages like juice and coffee. On weekends, and sometimes by request on weekdays, hot options such as scrambled eggs, sausage links, hash browns, and biscuits and gravy are available, though some guests note a lack of protein choices during the week. While the food is generally well-received, some find the hot breakfast service to be a bit slow due to staff serving from a back area, and the breakfast room itself can become crowded during peak hours. Despite these minor points, the breakfast is widely considered a valuable inclusion that enhances the overall stay.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it an excellent base for exploring the area. Guests appreciate its close proximity to various attractions, including a Starbucks located right next door, the casino just minutes away (with a convenient shuttle service provided), and downtown Lincoln City. The beach is also easily accessible, often just a few blocks or a short drive away, allowing for quick trips to the coast. Its position directly off Highway 101 ensures easy access, though some guests note that navigating traffic, especially making left turns, can be challenging. On-site parking is readily available and generally considered ample, providing convenience for guests traveling by car. While the location is largely praised, a few guests have expressed minor concerns about the immediate surroundings of the parking area.

Staff & Service
The hotel consistently receives high praise for its friendly staff and exceptional service. Guests frequently commend the team for their helpfulness, attentiveness, and welcoming demeanor from check-in to check-out. Many reviews highlight specific individuals who go above and beyond, making guests feel valued and cared for. The check-in process is generally described as efficient, though occasional reports of delays due to understaffing exist. Staff are often noted for their quick response to maintenance requests and their accommodating approach to guest needs, including those traveling with pets. The breakfast staff in particular are celebrated for their warmth and efficiency in managing the dining area. While the vast majority of interactions are positive, a few isolated instances mention staff being overwhelmed or less helpful, but these are exceptions to the overwhelmingly positive feedback on service.

Additional Information
Guests should be aware of an unexpected destination fee or amenities charge that is added to the bill, which some find unclear or unjustified, particularly if the included amenities are not utilized or are out of service. The hotel maintains a pet-friendly policy, accommodating guests with animals, though some reviews mention a notable pet fee and occasional issues with pet fur or odors in rooms. A recurring point of frustration for some younger travelers is an unstated age limit of 21 for booking, which has led to check-in difficulties. Furthermore, guests frequently report issues with room keys malfunctioning, requiring multiple resets during their stay. General maintenance concerns extend beyond cleanliness to include observations of outdated furnishings, cracked tiles, and various minor repairs needed throughout the property, such as non-working lights or older appliances.