Super 8 by Wyndham New Stanton

The hotel is widely recognized for offering exceptional value and a convenient stopover, making it a popular choice for road trippers and budget-conscious travelers. Its most notable feature is the consistently friendly and helpful staff, who frequently go above and beyond to assist guests. While the property is generally seen as a basic, older facility, many guests find the rooms to be clean and the beds comfortable, providing a restful night's sleep. This makes it particularly suitable for truck drivers seeking a reliable place to rest, and for travelers with pets due to its accommodating policy. To ensure a smoother stay, guests are advised to request a room on a lower floor if they have heavy luggage, as the hotel lacks an elevator. Additionally, confirming a non-smoking room preference upon booking is recommended due to occasional reports of smoke odors in hallways.

Facilities & Amenities
Guests find the available facilities to be practical for a short stay, though some aspects receive mixed feedback. The hotel offers free Wi-Fi, which is generally appreciated for connectivity, although some guests report inconsistent signal quality. For convenience, rooms are typically equipped with a fridge and microwave, which are well-received. While a fitness center is available, some reviews suggest it could benefit from more attention. The property also includes laundry facilities, though some guests have noted them being out of service at times. A significant point of feedback is the absence of an elevator, requiring guests on upper floors to carry their luggage, which can be challenging. Other conveniences like ice machines and vending machines are present, contributing to a functional, if basic, amenity offering.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is varied. Many guests describe their rooms as clean and well-maintained, often exceeding expectations for the price point. However, a notable number of reviews highlight concerns, including reports of mold in bathrooms, stained sheets, and worn-out bedding with occasional cigarette burn holes. Some guests have unfortunately encountered bed bugs, leading to highly negative experiences. While some find the beds comfortable, others describe them as uncomfortable or having hard pillows. Noise levels are generally considered quiet by many, but some report disturbances from hallway noise or the pervasive smell of cigarettes throughout the property, even in non-smoking areas. Issues like weak flushing toilets, loose bathroom tiles, and a lack of closet space or places to hang clothes are also mentioned.

Dining & Food Quality
The hotel provides a continental breakfast that garners mixed but generally positive reviews, especially considering its inclusion in the stay. Most guests appreciate the convenience and value, often highlighting the presence of a waffle maker as a popular feature. The coffee is frequently praised for its quality. Typical offerings include yogurt, cereal, and toast. While many find the breakfast sufficient for a quick start to the day, some guests express a desire for more substantial hot options, such as eggs or sausage. There are occasional comments about the food items being picked over or certain dispensers being empty during busy periods, but overall, it is seen as a decent, basic offering.

Location & Accessibility
The hotel's location is consistently praised for its convenience, particularly for travelers on road trips. It is strategically situated very close to the interstate/highway, making it an ideal stopover point. Guests appreciate its proximity to various food options, including fast-food restaurants and sit-down establishments like Bob Evans, often within walking distance. The availability of nearby fuel stations also adds to its appeal. The parking area is noted for being well-lit and secure, with some guests specifically mentioning veteran parking as a thoughtful touch. While the immediate surroundings are generally considered safe, a few reviews allude to concerns about the broader area. Overall, its accessibility to essential services and major routes is a significant advantage.

Staff & Service
The staff and service at the hotel receive overwhelmingly positive feedback, standing out as a consistent highlight for many guests. Reviewers frequently commend the friendly, helpful, and accommodating nature of the team, from the front desk to housekeeping. The check-in process is often described as quick and efficient, with staff going out of their way to assist with requests, such as room changes or providing extra amenities. Many guests feel that the staff genuinely cares and makes them feel welcome, contributing significantly to a positive experience. While most interactions are positive, a few isolated incidents mention less satisfactory experiences with certain individuals, particularly regarding early room entry by housekeeping or disputes over specific policies. However, the prevailing sentiment is one of excellent and attentive service.

Additional Information
Several unique aspects of the hotel's operations and environment are frequently mentioned by guests. A significant concern for many is the hotel's policy of photocopying guests' credit cards and IDs at check-in, which raises privacy and security worries. Despite being advertised as a non-smoking property, a pervasive cigarette smoke smell is a common complaint in hallways and sometimes even in non-smoking rooms, indicating a challenge with enforcing the smoking policy. The hotel has a pet-friendly policy, though guests with pets should be aware of potential fees and the need to find suitable outdoor areas. Some reviews also mention occasional power outages affecting parts of the building. While the hotel offers basic amenities, the lack of an elevator is a recurring point, particularly for guests with heavy luggage or mobility concerns.