Suites de La Parra

This hotel is highly regarded for its spacious suites, offering a comfortable and apartment-like stay, and its exceptional central location near major markets and the Zocalo. The rooftop pool and lounge area serve as a signature feature, providing a relaxing escape with city views. It is an ideal choice for families seeking ample space and convenience, couples looking for a romantic getaway with easy access to city attractions, and sightseers eager to explore the vibrant downtown area on foot. Guests consistently praise the hotel's cleanliness and the attentive service from its staff. To enhance your stay, be prepared for stairs as there is no elevator, and manage expectations regarding water pressure, which can be inconsistent.

Facilities & Amenities
The hotel features a popular rooftop pool area, which is often highlighted as a great spot for cooling off and enjoying city views, though some guests note it can be small and occasionally cloudy, or lack sufficient umbrellas for shade. Many suites are equipped with a convenient kitchenette, including a fridge, microwave, and coffee maker, allowing for some self-catering, though a few guests wished for more kitchen soap or utensils. While there is Wi-Fi available, a significant point for guests is the absence of an elevator, meaning all rooms are accessed via stairs, though staff are readily available to assist with luggage. Rooms also typically include Smart TVs and daily replenished bottled water.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean, spacious, and modern, with daily room service that includes dish cleaning. The beds receive mixed feedback; many describe them as comfortable, ensuring a restful night's sleep, while some found them to be hard or noted noisy plastic mattress pads. Air conditioning is provided and generally effective, though in some multi-room suites, it may only be in one bedroom, leaving other areas warmer. Toiletries are supplied, and a hairdryer is available. A recurring issue is low water pressure in the showers and sinks, with some experiencing intermittent or no water supply, and toilets sometimes having flushing problems. Some rooms have frosted windows or no external windows, leading to darker interiors, but noise-proofed windows effectively block street sounds.

Dining & Food Quality
A significant highlight for many guests is the complimentary breakfast, which is served on the rooftop terrace. Guests consistently praise the deliciousness of the food, its variety, and filling portions, often prepared to order. The rooftop area also functions as a restaurant and bar for basic beverages, providing a pleasant setting to start the day. The staff working in the dining area are frequently commended for their attentiveness and friendliness. However, some guests noted a lack of adequate shade on the rooftop terrace, which can make dining uncomfortable during hot midday hours. While the food quality is high, some reviews indicate that breakfast is occasionally served at a nearby sister hotel.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. Guests appreciate being within easy walking distance of major attractions such as El Zocalo, Mercado Benito Juarez, and Mercado 20 de Noviembre, as well as numerous shopping and dining establishments. Its proximity to the historic center allows for effortless exploration on foot. Despite being situated on a busy street, the rooms are generally quiet due to effective noise-proofed windows. It is important to note that the hotel does not offer on-site parking, requiring guests to utilize nearby paid parking facilities, which can be an additional expense. The area is widely considered to be safe for walking and exploring.

Staff & Service
The hotel staff consistently receives high praise for their excellent and attentive service. Guests frequently describe them as friendly, helpful, and highly accommodating, going above and beyond to assist with various needs. This includes providing luggage assistance due to the lack of an elevator, offering recommendations for local attractions and dining, and arranging transportation services like taxis and airport transfers. The daily room service is also highlighted as a positive aspect, ensuring rooms are well-maintained and clean. While the staff's dedication to service is a recurring theme, a few guests mentioned that not all receptionists were fluent in English, which occasionally required the use of translation tools.

Additional Information
A key characteristic of this hotel is the absence of an elevator, which means guests must navigate stairs to access all rooms and the rooftop area. While staff are very helpful with luggage assistance, this aspect might be challenging for guests with mobility issues. Some suites feature a unique room layout where the bathroom is only accessible through one of the bedrooms, which might impact privacy for certain groups. Additionally, some rooms have frosted windows or lack external windows, contributing to dark interiors. Guests should also be aware that while the hotel is generally well-maintained, some bathroom issues beyond just water pressure, such as non-flushing toilets or occasional unpleasant odors, have been reported by a few guests.