Hotel Stella Del Mare

This hotel is highly regarded for its exceptional staff and spotless cleanliness, offering a welcoming and comfortable stay. Its signature feature is the panoramic rooftop terrace, which provides stunning views and serves as a delightful setting for breakfast and evening aperitifs. The hotel's modern and recently renovated interiors contribute to a pleasant atmosphere, while its unbeatable central location makes it ideal for various travelers. Couples can enjoy romantic moments on the rooftop, families benefit from thoughtful amenities like a kids' playroom and available bicycles, and sightseers or business travelers appreciate the convenience of being close to key attractions and transport links. To enhance your stay, consider requesting a room on a lower floor if sensitive to potential evening noise from rooftop events, and take advantage of the complimentary bicycles for local exploration.

Facilities & Amenities
The hotel boasts a highly praised rooftop terrace that functions as a vibrant bar in the evenings and a beautiful breakfast area in the mornings, offering panoramic views. Guests appreciate the convenience of an attached restaurant that serves quality meals, including half-board options. For active guests, bicycles are available for complimentary use, which is a popular amenity. Families traveling with children will find a dedicated kids playroom, adding to the hotel's family-friendly appeal. While air conditioning is generally effective, some guests have noted minor issues with its controls or occasional deactivation. Rooms are equipped with a fridge, though a few guests found it to be noisy. Some rooms also feature a balcony, providing an outdoor space. However, a few guests mentioned the absence of comfortable lounge seating in common areas and that irons are not available for guest use.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms and common areas as spotless and well-maintained. The room condition is generally praised as modern, renovated, and comfortable, though some found basic rooms to be on the smaller side. Most guests report comfortable beds, ensuring a restful night's sleep, with one instance of a hard mattress being promptly remedied with a topper. Feedback on noise levels is mixed; while many rooms are quiet and well-insulated, particularly junior suites, there are recurring complaints about noise from the fourth-floor rooftop bar's evening events, including music and furniture movement, affecting rooms on the third and fifth floors. Bathrooms are generally clean, with some described as spacious and pleasant, while others were found to be small or had issues with shower design, such as water splashing or difficult controls. In-room amenities include a fridge and some rooms feature convenient drying lines outside the window.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, described as excellent, super, abundant, and varied. Served on the beautiful rooftop terrace, it offers a delightful start to the day. The breakfast buffet features a good selection of both sweet and savory items, including highly acclaimed homemade focaccia, delicious pistachio cake, various pastries, and fresh fruits. While the coffee is noted for its quality, some guests wished for more hot options like scrambled eggs, a wider variety of fresh fruits, or the inclusion of vegetables. The attached restaurant is well-regarded for its quality food, varied menu, and reasonable prices, with many guests enjoying the half-board options. However, a few found the portions to be small, leading to requests for seconds. The rooftop bar is a popular spot for evening aperitifs and drinks, contributing to the hotel's lively atmosphere.

Location & Accessibility
The hotel's central location is a significant highlight, frequently described as excellent and strategic. It offers exceptional proximity to the sea and beach, just a five-minute walk away, making it convenient for seaside activities. Similarly, the historic center and main town areas are also within a five-minute walk, providing easy access to shops, restaurants, and local attractions. Its close proximity to the train station, also just a five-minute walk, is highly valued by guests looking to explore nearby towns such as Cinque Terre, Sestri Levante, and Portofino. For guests arriving by car, parking is available at a paid municipal garage located a short three to five-minute walk from the hotel, with the hotel providing a pass for a discounted rate. The hotel's convenient location means guests can easily walk to everything, often eliminating the need for a car during their stay.

Staff & Service
The hotel staff consistently receives overwhelming praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight their welcoming demeanor, attentiveness, and willingness to go above and beyond to assist with any request. The check-in process is noted as quick and efficient, contributing to a smooth arrival experience. Staff are highly effective at problem resolution, promptly addressing issues such as room changes due to noise, shower drain problems, or uncomfortable mattresses. Specific services like luggage assistance, providing local information, and accommodating special requests, such as early breakfast or dietary needs, are frequently mentioned as positive aspects. The housekeeping team is also commended for their excellent daily cleaning and attentive service, ensuring rooms are consistently spotless. Overall, the staff's commitment to providing exceptional service is a recurring theme in guest feedback.

Additional Information
The hotel's family-run nature contributes significantly to its warm and welcoming atmosphere, fostering a sense of personal care for guests. While the hotel is generally quiet, guests should be aware that rooms on lower floors, particularly the third and fifth, may experience noise from evening events held on the fourth-floor rooftop bar, including music and furniture movement. There was one significant complaint regarding a strong, persistent cleaning product scent in a room, which some guests might find overpowering. Additionally, the hotel has a strict policy against bringing outside food or drinks to the rooftop bar, which has led to negative experiences for some guests. The hotel offers gluten-free, lactose-free, and vegan options at breakfast and in the restaurant, catering to various dietary needs. As a thoughtful gesture, guests often receive a small fridge magnet upon checkout as a souvenir of their stay.