Staybridge Suites Calgary Airport By Ihg

This hotel is highly regarded for its spacious, apartment-style suites with full kitchenettes and separate living areas, providing a comfortable and private experience for guests. It is an excellent choice for families, especially those with multiple children, groups traveling together, and individuals seeking long-term stays. Guests consistently highlight the hotel's overall cleanliness, the welcoming demeanor of the staff, and the quality of the complimentary breakfast. For travelers with children, the hotel's amenities and room configurations make it particularly appealing. To ensure a smooth stay, it is advisable to confirm the operational status and temperature of the pool and hot tub upon booking or arrival, as these amenities are occasionally reported as being out of service or too cold. Additionally, if planning an extended stay or traveling with a larger group, consider requesting extra kitchenware and towels in advance, as rooms may be sparsely equipped.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. The pool area, complete with a waterslide, is a major draw for families, though some guests have noted the pool water can be quite cold, and the hot tub is frequently reported as being out of service or in need of maintenance. A fitness center is available for guests wishing to maintain their workout routines. The kitchenettes in the suites are a standout feature, equipped with a full-size fridge, microwave, dishwasher, and essential dishes and utensils, making it easy for guests to prepare their own meals. Free Wi-Fi is provided throughout the property, and laundry facilities are available, although some guests have experienced issues with machines being out of order. Outdoor amenities include a BBQ area and a basketball court, adding to the recreational options.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness of the rooms and the overall property, describing them as spotless and well-maintained. The spacious rooms are a significant highlight, often featuring separate bedrooms and a living room, providing ample space and privacy, particularly for families or groups. Most guests find the beds to be very comfortable, ensuring a restful night's sleep, though a few have noted some beds felt too soft or worn. The kitchenettes are well-equipped, contributing to a home-like atmosphere. While generally quiet, some guests have reported occasional noise levels from hallways or adjacent rooms. The bathrooms are typically clean, but isolated reports mention issues such as yellow stains, mold, or inconsistent hot water. The air conditioning and heating systems are generally effective, though some minor issues with consistency or noise have been noted.

Dining & Food Quality
The hotel's complimentary breakfast receives widespread acclaim, often described as one of the best in the area. Guests appreciate the hot breakfast buffet, which typically includes a waffle station, eggs, sausage, bacon, fresh fruit, a yogurt bar, cereals, and muffins, offering a good variety to start the day. The coffee is also generally well-received. In addition to breakfast, the hotel offers evening snacks or a "social hour" on select weekdays, which is a popular and appreciated perk, providing light meals or treats. While the food quality is consistently praised, some guests have occasionally noted that the breakfast buffet items can be slow to be replenished during peak times.

Location & Accessibility
The hotel's location is generally considered convenient, particularly for travelers utilizing the airport, with a free airport shuttle service or taxi vouchers often provided. It offers easy access to major highways, making it a good base for exploring the wider region. Guests appreciate its proximity to various restaurants, shopping malls like Sunridge Mall, and other essential services. While some guests found the hotel to be further from the airport than anticipated, the provided transportation options mitigate this. Free parking is available on-site, though the parking lot can sometimes be congested, and some guests have noted a challenging entrance due to a raised manhole cover. Public transportation, such as the C-Train, is accessible within a reasonable walking distance.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight their willingness to go above and beyond to assist with requests, from providing extra amenities to offering local recommendations. The check-in and check-out processes are generally described as quick and efficient, with many guests appreciating the flexibility of late check-out options. While most experiences with housekeeping are positive, some guests have reported inconsistencies in service or occasional issues with room servicing. Despite overwhelmingly positive feedback, a few isolated incidents mention staff being perceived as unhelpful or unaware of certain loyalty program benefits, and some guests experienced difficulties with problem resolution, particularly regarding maintenance issues or billing discrepancies.

Additional Information
The hotel has undergone renovations, with guests noting updates to the lobby and rooms, contributing to a modern and pleasant atmosphere, though some minor construction noise may be present. The hotel maintains a pet-friendly policy, which is a significant advantage for guests traveling with animals. Guests should be aware of the security deposit policy, as some have reported that refunds can take longer than expected to process. The hotel is well-suited for long-term stays, with its suite configurations and amenities catering to extended visits. It also offers unique features like an outdoor BBQ area and basketball court, providing additional recreational opportunities.