Hotel Sole Relax & Panorama

This hotel is celebrated for its prime location directly on the lake, offering stunning views that captivate guests from their rooms and dining areas. Its central position makes it an ideal choice for sightseers and couples seeking a romantic getaway, as it provides immediate access to the town's vibrant atmosphere and attractions. Families also find it convenient due to its accessibility and varied dining options. While most guests praise the attentive staff and the overall cleanliness, some feedback on room comfort and dining quality is mixed. To enhance your stay, consider requesting a room with a lake view for an unforgettable experience, and be prepared for the specific logistics of parking due to the hotel's central, restricted location.

Facilities & Amenities
The hotel offers a range of facilities to enhance guest comfort and convenience. Wi-Fi is generally available and functional throughout the property. While there is an elevator, some guests noted it can be slow or occasionally out of service. The hotel features a spa area, though it is described as small, often requires advance booking, and incurs an additional fee, with some guests being directed to an alternative spa nearby. A rooftop terrace provides panoramic views, but some visitors mentioned it could be affected by kitchen exhaust smells. For quick refreshments, an on-site bar and gelateria are popular choices. Additionally, bicycles are available for guests to use free of charge, offering a pleasant way to explore the surroundings.

Cleanliness & Room Comfort
Guest feedback on cleanliness is largely positive, with many rooms described as spotless and well-maintained by housekeeping. However, some reviews noted issues with the cleanliness of common areas or specific oversights in room cleaning, such as un-swept floors. Room comfort varies; while many found the beds comfortable and the rooms spacious, others reported rooms being small or dated in decor. Some guests experienced hard mattresses or found that double beds were composed of two singles pushed together. In-room amenities like coffee/tea facilities are typically absent, and complimentary drinking water is often only provided on the first day. Bathrooms can be small, dated, or lack adequate ventilation, and noise levels from the street or neighboring rooms were occasionally mentioned, though good soundproofing was also noted.

Dining & Food Quality
The hotel's dining experience receives mixed but generally positive feedback. Breakfast is frequently praised for its variety, quality, and abundance, often including prosecco and served with picturesque lake views. However, the hot beverages from the self-service machines are a common point of criticism, with many guests wishing for barista-made coffee. The hotel restaurant offers a diverse menu, and the food quality is often highlighted as good, with many appreciating the attentive service from the waiting staff, especially in accommodating dietary needs. Some guests, however, found the dinner menu choices to be repetitive or not consistently meeting 4-star expectations, while others found it to be of good value.

Location & Accessibility
The hotel boasts an exceptional central location directly on the lakefront and in the main square, offering immediate access to shops, restaurants, and ferry services. Guests appreciate being within walking distance of major attractions and the beach. Parking is available off-site in a garage a short walk away, which is paid and requires navigating a restricted traffic zone (ZTL) to drop off luggage, which some guests found confusing but manageable with hotel assistance. The convenience of being able to drive up to the hotel for luggage drop-off, despite the ZTL, is a significant advantage, and the hotel staff are generally helpful in guiding guests through this process.

Staff & Service
The staff generally receives high praise for being friendly, helpful, attentive, and professional, contributing significantly to a positive guest experience. Many reviews highlight their cordiality and availability in assisting with requests, including parking logistics and special dietary needs. The check-in process is often described as smooth, and housekeeping is consistently commended for maintaining cleanliness. However, some guests reported instances of unfriendly or rude behavior, particularly from certain reception staff, and noted a lack of proactive assistance or warmth. Despite these isolated incidents, the overall sentiment points to a dedicated team committed to providing good service.

Additional Information
The hotel maintains a pet-friendly policy, allowing guests to bring their animals, though finding suitable outdoor areas nearby might be a consideration. Guests should be aware that drinking water is typically only provided in rooms on the first day of their stay. Accessing the hotel by car involves navigating a restricted traffic zone (ZTL), which requires coordination with the reception for entry and exit, a process that can be initially confusing but is facilitated by the staff. The on-site spa facilities are available for guest use but often require advance booking and incur an additional fee, which is important to note for those planning to utilize them.