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Hotel Sofitel Legend Metropole Hanoi (Hanoi, Vietnam)

Hotel Sofitel Legend Metropole Hanoi (Hanoi, Vietnam)

About Sofitel Legend Metropole Hanoi

Hotel Sofitel Legend Metropole Hanoi is a historic hotel that was built back in 1901.The hotel is located in central Hanoi close to the Old Quarter. The hotel features 364 smoke-free guestrooms equipped with large flat-screen TVs, DVD players, and free Internet. The rooms feature classic French décor as well as elegant neo-classic themes. The hotel provides 24-hour room service, a business center, and gift shop. Guests can indulge in the well-equipped So Fit Fitness Center and Le Spa du Metropole body treatment and massage center. A heated swimming pool is available. Guests can have their meals in the hotel’s private dining room or the outdoor terrace where Asian and Vietnamese specialties are served. Le Beaulieu French Restaurant and Angelina Italian Restaurant and Lounge serve French and Italian dishes, respectively. The famous Hanoi Opera House is located 160 metres away while the picturesque Hoan Kiem Lake is 500 metres from the hotel.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

9.6
trivago Rating Index based on 3121  reviews from:
  • Hotels.com(9.6/10)
  • LocationExcellent  (9.4 / 10)
  • RoomsExcellent  (9.2 / 10)
  • ServiceExcellent  (9.3 / 10)
  • CleanlinessExcellent  (9.7 / 10)
  • Value for moneyExcellent  (8.6 / 10)

Positive Reviews

positive:

Perfect mix of classic and modern designs.

Sofitel Legend Metropole Hanoi is truly historic hotel that features a perfect mix of classic and modern designs giving it an authentic appeal. The hotel's reception is as modern as they come while the rooms have a rustic charm around them complete with relics of a bygone era.

positive:

Takes great care of children.

The hotel is very welcoming to young children, and even provides them with mini-robes and slippers in the rooms. The hotel staff also goes to great lengths to make small kids feel comfortable during meal times.

positive:

Professional and friendly staff.

The staff here is very professional and friendly. The staff is very attentive and rarely misses any details when serving guests. The 24-hour room service is very professional as well, and comes in real handy during those late nights.


Negative Reviews

negative:

Cultural events can go overboard.

In keeping with its Vietnamese roots, Sofitel Legend Metropole Hanoi holds cultural events such as traditional dances from time to time. Some of these involve dancers adorned in traditional regalia such as monkey headgears. Some guests, especially animal lovers, feel offended by this practice.

negative:

Hotel has some off days.

Some guests have reported that the hotel's service is less-than-exceptional on certain days such as on Sundays.

negative:

Customer service below par on occasion.

Some guests have complained that the hotel's customer service can be very slow when responding to pre-arrival emails or when handling things like cancellations. Others have reported that they found the hotel's no-refund policy on cancellations disingenuous.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
  5. Hot tub
  6. Body treatments
  7. Hammam
Property amenities
  1. Business centre
  2. Entrance hall/lobby
  3. Express check-in
  4. Lift
  5. Hairdresser
  6. Terrace
  7. Porter service
  8. Hotel bar
  9. Hotel safe
  10. Conference rooms
  11. Non-smoking rooms
  12. Restaurant
For children
  1. Cot
  2. Childcare
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Central heating
  8. Electric kettle
  9. Air conditioning
  10. Minibar
  11. Satellite TV
  12. Desk
Sports facilities
  1. Boat rental
  2. Fitness
  3. Yoga
Theme / Type
  1. Convention hotel
Accessibility
  1. Accessible hotel
  2. Accessible parking
  3. Teleprinter
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 13:00

Contact

15 Ngo Quyen Street , 100000 , Hanoi , Vietnam
Telephone: +84(4)8266919 | Fax: +84(4)8266920 | 

Frequently Asked Questions about Sofitel Legend Metropole Hanoi

  • Is there a pool area at Sofitel Legend Metropole Hanoi?

    Yes, Sofitel Legend Metropole Hanoi offers 1 pool area.

  • Are pets allowed at Sofitel Legend Metropole Hanoi?

    No, Sofitel Legend Metropole Hanoi doesn’t allow pets.

  • Is parking available at Sofitel Legend Metropole Hanoi?

    Yes, Sofitel Legend Metropole Hanoi provides Accessible parking for guests.

  • What time is check-in and check-out at Sofitel Legend Metropole Hanoi?

    Check-in at Sofitel Legend Metropole Hanoi is available from: . Check-out time is by .

  • Where is Sofitel Legend Metropole Hanoi located?

    Sofitel Legend Metropole Hanoi is located in 15 Ngo Quyen Street, 100000, Hanoi, Vietnam.