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Hotel Sofitel Dubai Downtown (Dubai, United Arab Emirates)


Hotel Sofitel Dubai Downtown (Dubai, United Arab Emirates)

About Sofitel Dubai Downtown

Boasting two on-site pools and a full-service spa and wellness centre, Sofitel Dubai Downtown offers five-star luxury accommodation in the vicinity of the world's tallest building, the Burj Khalifa, with connections to the Dubai Mall. Chic, modern rooms offer awe-inspiring views of the Dubai coastline or Dubai Downtown, while private bathrooms feature a soaking bath tub and rain shower. A flat screen TV and BOSE media station are available for your entertainment. A state-of-the-art fitness centre offers guests the ability to blow off some steam, while complimentary amenities include amongst others, valet parking, ironing, concierge and ticket service. Guests can dine on-site at Les Cuisines, Wakame, INKA, or Almayass at the Penthouse, then head off to the bar for an after-dinner refreshment. Different dietary requirements are catered for. The Dubai Mall is within a short walk of Sofitel Dubai Downtown, there are two train stations within five minutes, and the Dubai International Airport is a 15-kilometre drive.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 1264  reviews from:
  • Expedia(9.0/10)
  • Location
    Excellent  (9.1 / 10)
  • Rooms
    Excellent  (9.1 / 10)
  • Service
    Excellent  (9.1 / 10)
  • Cleanliness
    Excellent  (9.4 / 10)
  • Value for money
    Very good  (8.3 / 10)

Positive Reviews


Great location.

The Sofitel Dubai Downtown is in a very impressive part of town overlooking the Burj Khalifa and has spectacular views. The hotel is ideally located for all the attractions of town, being close to the world's largest mall and conveniently well connected by metro rail. The hotel is recommended by leisure and business travellers.


Stunning hotel.

Visually impressive from the outside, the hotel's interiors, the décor, the infinity pool recommend themselves. Guests can enjoy the luxurious spa, gym and luxury toiletries as well as free Wi-Fi, which means that the hotel has attracted largely positive reviews from guests. The food is also reported to be of a very high quality.


Great service.

The quality of hospitality and service at the Sofitel Dubai Downtown is reportedly top notch, with members of the staff anxious to be of assistance in any way possible.

Negative Reviews


More for business travel than tourists.

Though many positive reviews are those of people travelling as a family, some guests have felt that the hotel is more suited to the business traveller than the leisure tourist.



Many reviews thought that the hotel is very well priced for a five star but a few felt that it was expensive.


Disorganised, billing issues.

A few goof-ups in orders, issues relating to attentiveness of the staff and some problems relating to billing have been reported by some guests.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Sauna
  4. Hot tub
  5. Body treatments
Property amenities
  1. Business centre
  2. Arcade/Video games
  3. Nightclub
  4. Entrance hall/lobby
  5. Express check-in
  6. Lift
  7. Gym
  8. Hairdresser
  9. Parking
  10. Terrace
  11. Porter service
  12. Hotel bar
For children
  1. Cot
  2. Childcare
  3. Playground
  4. Kids' club
  5. Kids stay for free
  6. Organised activities for kids
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
  5. Teleprinter
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Ironing board
  5. Openable windows
  6. Hairdryer
  7. Electric kettle
  8. Air conditioning
  9. Minibar
  10. Pay-TV
  11. Satellite TV
  12. Desk
Sports facilities
  1. Fitness
  2. Yoga
Food and beverage
  1. Halal food
  2. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Downtown Dubai , Dubai , United Arab Emirates
Telephone: +971(4)5036666 | Fax: +971(4)5036667 | 

Frequently Asked Questions about Sofitel Dubai Downtown

  • Is there a pool area at Sofitel Dubai Downtown?

    Yes, Sofitel Dubai Downtown offers 2 pool areas.

  • Are pets allowed at Sofitel Dubai Downtown?

    No, Sofitel Dubai Downtown doesn’t allow pets.

  • Is parking available at Sofitel Dubai Downtown?

    Yes, Sofitel Dubai Downtown provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Sofitel Dubai Downtown?

    Check-in at Sofitel Dubai Downtown is available from: . Check-out time is by .

  • Where is Sofitel Dubai Downtown located?

    Sofitel Dubai Downtown is located in Downtown Dubai, , Dubai, United Arab Emirates.

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