Hotel Simon's Plaza

This hotel is a popular choice for road trippers and business travelers seeking a comfortable and convenient stop, particularly noted for its quiet atmosphere despite its proximity to the highway. Guests frequently highlight the friendly staff, clean rooms, and excellent breakfast as standout features. The hotel’s free parking and complimentary minibar are also highly appreciated, adding significant value to the stay. It is well-suited for families due to its kid-friendly amenities and welcoming environment, while couples can enjoy a cozy and relaxing experience. To enhance your visit, consider taking advantage of the free public transport available from the nearby bus stop, which offers easy access to the surrounding areas.

Facilities & Amenities
Guests consistently praise the convenience of the hotel's free Wi-Fi, which is generally fast and reliable throughout the property, though some noted a lack of coverage in the fitness center. The gym is available for workouts, though some guests wished for a wider variety of equipment beyond cardio machines. A thoughtful touch is the free minibar in rooms, stocked with complimentary water and soft drinks, and some rooms even include Haribo candies and a rubber duck gift for children. The hotel also provides luggage trolleys for easy transport of belongings from the ample parking areas. While the air conditioning is appreciated, some guests reported issues with temperature control, finding rooms either too cold or too warm, and some noted it could be noisy.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness, with many guests describing rooms as tidy and well-kept. While some rooms are noted as being of an older style, they are consistently described as well-maintained. Guests frequently commend the comfortable beds, ensuring a restful night's sleep. However, feedback on pillows is mixed, with some finding them too soft, too thick, or half-empty. Rooms are often described as spacious, and bathrooms are typically clean, with some guests specifically praising the shower quality. Despite the hotel's location near a highway, rooms are generally quiet, though occasional noise from air conditioning, corridors, or an unexplained knocking sound has been reported. Some guests experienced issues with bed configuration, receiving two twin beds pushed together instead of a queen bed, leading to discomfort.

Dining & Food Quality
The breakfast at the hotel is a consistent highlight, frequently described as exceptionally good, diversified, and fresh. Guests appreciate the extensive buffet options, which often include hot food, a variety of fruits, and even smoked salmon. The availability of gluten-free bread and good quality coffee is also noted. While the breakfast is highly rated, some guests found it to be on the expensive side. The hotel features a restaurant and a brasserie that offer a good selection of delicious food, including bar food, and a pleasant atmosphere, sometimes with an outdoor terrace. However, guests should be aware that the restaurant may be closed on weekends or Sunday evenings, which has occasionally caused inconvenience for those expecting to dine on-site.

Location & Accessibility
The hotel's location is highly convenient for travelers, situated directly next to a major highway exit (A1). Despite this, guests consistently report that the hotel is surprisingly quiet, with good sound isolation. A significant advantage is the free parking, which is ample and secure, with both paved and unpaved options available. While the hotel is considered a bit far from the city center of Luxembourg, it is well-positioned for road trips and offers easy access to nearby attractions like Grevenmacher and shopping centers. There is a bus stop conveniently located close to the hotel, providing access to Luxembourg's free public transport system, making it feasible to explore the area without a car on normal days.

Staff & Service
The staff at the hotel consistently receives high praise for being friendly, helpful, and professional. Guests frequently highlight their welcoming demeanor, particularly towards families with children. The check-in process is generally described as quick and efficient. Staff members are often noted for being attentive and accommodating, such as assisting with room changes due to noise or providing extra towels upon request. However, a few guests reported less positive interactions, including instances of unhelpful responses regarding room issues like bed configurations or temperature control, and some felt that management was unresponsive to their concerns. Despite these isolated incidents, the overall sentiment regarding staff service is overwhelmingly positive.

Additional Information
The hotel goes the extra mile to make stays enjoyable, particularly for families, by providing thoughtful touches such as a toy and Haribo candies for children upon arrival. Guests appreciate the convenience of the free minibar in their rooms, which is a welcome amenity. However, some guests have reported issues with the hotel's bed type policy, noting that rooms booked as "queen beds" were actually two twin beds pushed together, and that the hotel's online description was later updated to reflect this. There have also been isolated complaints about perceived pressure from staff during check-out, with early calls and repeated knocks on doors before the official check-out time.