Sierra Sharm El Sheikh

This hotel offers a memorable stay, distinguished by its prime location directly adjacent to the vibrant Soho Square, providing guests with immediate access to entertainment and dining. Its signature feature is the seamless blend of a relaxing resort atmosphere with urban convenience, making it an ideal choice for various travelers. Families appreciate the dedicated children's facilities and spacious accommodations, while couples find the tranquil pools and excellent dining options perfect for a romantic getaway. Sightseers benefit from the hotel's proximity to key attractions and convenient transportation. Guests consistently commend the exceptional staff, impeccable cleanliness, and delicious food. To enhance your experience, explore the diverse offerings of Soho Square, and take advantage of the complimentary shuttle service to the beautiful beach for excellent snorkeling opportunities.

Facilities & Amenities
The hotel boasts an impressive array of multiple pools, including heated pools and those with convenient swim-up bars, catering to both active and relaxation-seeking guests. A dedicated kids' pool and playground ensure younger visitors are well-entertained. Guests have easy access to a snack bar for quick bites throughout the day. For wellness, there is a well-equipped gym, tennis courts, and a comprehensive spa offering various treatments. The hotel provides a regular beach shuttle service, and towels are readily available at both the pools and the beach. Free Wi-Fi is accessible throughout the property, ensuring guests remain connected. Some guests noted that the mini-bar in rooms was empty upon arrival, which was a minor inconvenience.

Cleanliness & Room Comfort
Guests consistently praise the impeccable cleanliness maintained throughout the hotel, from the rooms to the outdoor areas. The spacious rooms are generally described as comfortable and well-equipped, with many featuring a balcony for added relaxation. Most guests found the beds comfortable and appreciated the high-quality linens, ensuring a restful sleep. However, a few guests noted that the mattresses could be quite firm. While the air conditioning is generally effective, some guests experienced occasional noise from the unit. Overall, the rooms provide a clean and comfortable retreat, though a few minor issues like a non-locking balcony door or a non-functional phone were reported by isolated guests.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim for its delicious food and wide variety of options available at the main restaurant buffet, which features different tastes daily. Guests particularly highlight the impressive dessert selection, often exceeding twenty types. The food is generally described as fresh, tasty, and of high quality, including various meats and fresh vegetables. An a la carte dining option, such as Akuna Matata, is also available and highly recommended. A snack bar provides convenient quick bites. While most guests praised the culinary offerings, a few found the buffet food to be occasionally bland or repetitive. The availability of food packages for guests on tours is a thoughtful touch, and cocktails from the bars are well-received.

Location & Accessibility
The hotel's prime location is a significant highlight, being just a short walk from the vibrant Soho Square, which offers a plethora of entertainment, dining, and shopping options, often with exclusive discounts for hotel guests. The hotel provides convenient shuttle service to its beautiful beach access at the sister property, the Savoy, where guests can enjoy excellent snorkeling opportunities amidst a lively reef. The hotel is also conveniently located near the airport, though guests report no disturbance from aircraft noise. Furthermore, complimentary shuttle service is offered to popular tourist destinations like Old Market and Naama Bay, making it easy for guests to explore the wider area.

Staff & Service
The exceptional staff consistently receives high praise for their friendly service, helpful and attentive demeanor, and professionalism, which significantly contributes to a positive guest experience. From the smooth check-in process to the daily housekeeping and the responsiveness of the entire team, guests feel well-cared for. The guest relations team is noted for being particularly supportive and proactive in addressing needs. Restaurant and bar staff are commended for their efficiency and pleasant interactions. While the animation team is generally seen as active and engaging, providing a good vibe and various daily activities, some guests found the music around the main pool to be too loud or felt the team could improve their overall presence. Security measures are also noted as excellent.

Additional Information
The hotel implements excellent security protocols, including recording taxi details for guest safety. Guests appreciate the flexibility offered for late check-out options and the provision of towel cards even after checking out, allowing continued use of facilities. A notable benefit is the access to the sister Savoy hotel's beach, which offers a beautiful reef for snorkeling. The hotel provides a wide range of daily activities such as aqua aerobics, stretching, darts, and yoga, ensuring there's always something to do, though it's noted that there are no evening shows on-site, encouraging guests to explore the on-site entertainment at Soho Square. Many guests found the hotel to offer good value for money, exceeding expectations, and appreciated the hotel's pet-friendly approach towards local cats.