At the center of lively Kuta, the Sheraton Bali Kuta Resort is a short walk from world-class surfing beaches. Relax in the resort’s tranquil grounds or with a Balinese spa treatment. Air conditioned rooms and suites have ocean or garden views, balcony, comfy seating area, flat-screen TV, Wi-Fi, minibar and safety deposit box. Bathrooms have rain showers and deep baths. The Sheraton Bali Kuta Resort features an infinity pool with ocean view, a fitness center, the upscale Shine Spa, business services, amenities for children, airport shuttle and bicycle rental. With beach access, the trendy eatery Feast cooks up international cuisine at live-action food stations while Bene is a family-friendly Italian restaurant. Watch a famous Kuta sunset from the Lounge Bar. A short walk brings guests to Kuta Beach, outdoor markets, and the shops and restaurants of Beachwalk Mall. The Kuta Souvenir Market and Waterbom park are 3km.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Surfers are impressed by the resort's location opposite the world-famous Kuta Beach. Guests can access Beachwalk Mall from the hotel, a shopper's paradise with lots of cool eateries in the vicinity. Those arriving in Kuta for the first time like the resort's proximity to Denpasar Airport (8km).
Courteous and well-trained staff at the resort made guests' stay more memorable. The concierge and reception employees went out of their way to help with travel plans and make useful recommendations. Guests celebrating special occasions appreciated kind staff appearing with a cake or small Balinese gift.
Arriving at the resort, guests love being welcomed by a Balinese dancer and musicians in the lobby area. Travelers are also impressed by the open-air lobby with its gentle breeze and mesmerising views to the Indian Ocean. The resort's rooftop and lobby bars have one of the best sunset views in Kuta.
While many guests praise the cleanliness of the resort, others felt rooms could do with a deep clean. Visits by housekeeping staff are less frequent than some would like. Having to ask, sometimes more than once, for attendants to service the room or replace towels and other items is a returning issue.
Most visitors to Kuta know what to expect from this lively island hub, but some weren't too enamored with the noise from the streets and boardwalk next to this town center resort. Others comment on mild disturbances from guests moving around in corridors and neighbouring rooms.
The strength of the air-conditioning units in rooms isn't as powerful as some guests would like, but problems are remedied by on-site engineers or by exchanging rooms in worst cases. A lack of AC in some of the public areas also leaves guests feeling a little toasty.
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