Positive Reviews
positive:
In the heart of Helsinki...
Few guests fail to mention the hotel's exceptionally convenient location, right next door to the Chapel of Silence and within walking distance of most Helsinki sights, including the Rock Church, Esplanadi Park, the Market Square, and the harbour. The cent
positive:
Build up a good steam...
The rooms are widely described as clean, comfortable, and simply decorated. The Superior Rooms, which offer a bit more space as well as balconies and private saunas, seem to be particularly popular. The sun terrace, which offers a very pleasant city view,
positive:
Off to a good start...
Many hungry travellers rave about the variety of dishes available at the complimentary breakfast buffet. The restaurant and reception personnel have also earned many positive reviews for helpful, professional, and welcoming customer service.
Negative Reviews
negative:
Rather old-fashioned...
Some recent guests note the hotel is beginning to reveal its age, particularly in the guest room bathrooms and bedroom decor. The standard rooms are also considered a bit small and lacking in any "extras", such as a kettle.
negative:
Feeding a crowd...
The breakfast buffet is popular, and because the hotel is large, some guests find the overall atmosphere "chaotic" at prime time. Others note that though there is an always exceptional variety of items on the table, the menu does not cha
negative:
Patience is a virtue...
Long queues at check-in are not uncommon. Others have had their patience tried by housekeeping oversights, street noise, or difficulty adjusting room climate.