Scandic Pasila

This hotel offers a comfortable and convenient stay, particularly noted for its excellent breakfast, comfortable beds, convenient location, friendly staff, and spacious rooms. Its signature feature is its direct proximity to the Pasila train station and the Mall of Tripla, making it an ideal choice for business travelers, families, and event attendees visiting the nearby Exhibition Center. Guests appreciate the quiet atmosphere despite the central transport hub. To enhance your stay, consider utilizing the hotel's excellent public transport links for easy access to the city center, and be aware of the paid parking options available.

Facilities & Amenities
Guests have access to a well-equipped gym featuring three distinct areas, catering to various fitness needs. While a sauna is available, some guests found it to be less inviting or noted limited operating hours. The hotel provides free Wi-Fi, ensuring guests can stay connected, though some reported issues with the Chromecast functionality in their rooms. A common point of feedback is the absence of a kettle or coffee maker in the rooms, which many guests would appreciate for in-room hot beverages. A mini-bar is present in some rooms, though occasionally found empty or locked. For families, a dedicated play area in the lobby is a welcome amenity, providing entertainment for younger guests.

Cleanliness & Room Comfort
The hotel generally receives praise for its cleanliness, with many guests finding their rooms tidy and well-maintained. Rooms vary in size, with some described as compact while family rooms are noted for being quite spacious. Most guests report comfortable beds that ensure a restful night's sleep, though some found them to be too soft or wished for more pillow options. Feedback on bathroom condition is mixed, with many describing them as dated and in need of renovation, citing issues like mold, hair on walls, or slow drains. Noise levels are generally low, contributing to a peaceful stay, though some guests occasionally noted sounds from neighbors or the building's internal systems. The air conditioning can be inconsistent, with some rooms being chilly or too warm, and windows are typically sealed. In-room amenities like a large TV, convenient light switches by the bed, and a heated bathroom floor are appreciated, as are effective blackout shades. However, the flashing smoke alarm light can be disturbing for some.

Dining & Food Quality
The breakfast consistently receives high praise for its variety and quality, offering a wide selection of hot and cold dishes, including options for special diets. Guests particularly enjoy the fresh bread, yogurt, and the inclusion of unique items like popcorn. While the food is generally excellent, some guests noted that the breakfast area can become very crowded, leading to items running out or slow refilling during peak times, which can affect the overall dining experience. The hotel's restaurant offers a convenient option for dinner, with many finding the food tasty, though some consider it to be on the expensive side. Service in the restaurant has received mixed feedback, with some guests experiencing language barriers or occasional inattentiveness.

Location & Accessibility
The hotel boasts an excellent location for both leisure and business travelers. It is situated just a short walk from the Pasila train station, offering quick and easy public transport connections to the city center and the airport. The massive Mall of Tripla, with its extensive shopping, dining, and supermarket options, is also conveniently located nearby. For those attending events, the Exhibition Center is within comfortable walking distance. Despite its proximity to a major transport hub, the hotel is generally described as being in a quiet and peaceful area. Parking is available for a fee, with an underground garage that some guests found a bit challenging to locate or navigate due to tight spaces.

Staff & Service
The hotel's staff are frequently commended for their friendly and helpful service, with many guests highlighting their politeness and professionalism. The check-in process is generally described as quick and efficient, though some guests reported delays or issues with early check-in requests. While most interactions are positive, there have been isolated instances of less attentive or unhelpful service from some restaurant staff. Concerns have been raised regarding housekeeping, with a few guests reporting rooms not being cleaned daily, towels being removed without replacement, or specific cleanliness issues upon arrival. Overall, the staff's willingness to assist with requests and provide a welcoming atmosphere is a recurring positive theme.

Additional Information
The hotel maintains a pet-friendly policy, allowing guests to bring their furry companions, though finding suitable outdoor areas for pets nearby can be a challenge. Guests enrolled in the rewards program often appreciate the benefits, such as discounts on parking or potential room upgrades. A common point of feedback is the inability to open windows in the rooms, which some guests found limited window ventilation and fresh air circulation. There have been isolated but serious concerns raised by some guests regarding room security and missing items during their stay, leading to dissatisfaction with how these issues were addressed. The hotel has undergone ongoing renovations, with many rooms featuring modern updates, though some areas, particularly bathrooms, still reflect an older design.