Scandic Helsinki Aviacongress

This hotel is particularly notable for its free and frequent airport shuttle service, making it an excellent choice for early travelers and those with long layovers. Guests consistently highlight the convenience of its proximity to the airport, allowing for seamless transitions. The hotel is also praised for its clean and comfortable rooms, often featuring flexible bedding options suitable for various group sizes. The breakfast buffet receives high acclaim for its extensive variety and early availability, catering to guests with pre-dawn flights. Furthermore, the presence of a pool and sauna adds significant value, offering relaxation and entertainment. This makes the hotel an ideal fit for families seeking amenities for children, and business travelers who prioritize efficiency and comfort. To enhance your stay, guests recommend confirming the shuttle bus pick-up point at the airport and taking advantage of the early breakfast service.

Facilities & Amenities
The hotel offers a range of facilities that enhance the guest experience. The pool and sauna areas are frequently praised, providing a relaxing escape, though some guests noted the pool water could be cold or that sauna hours are limited to evenings. For families, the kids' play area is a welcome amenity, despite some comments about it needing maintenance or being worn. Guests appreciate the convenience of hot water points and microwaves available on each floor, which are useful for preparing snacks or drinks. While there is no gym directly on-site, guests have access to one in the neighboring hotel. The hotel also provides free Wi-Fi, ensuring connectivity throughout the stay. The availability of ice machines and vending machines further adds to the convenience for guests.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and comfortable, with many highlighting the comfortable beds and soft pillows that contribute to a restful sleep. However, some unique room designs, such as overhead structures or beds that fold into walls, have occasionally led to guests bumping their heads. While overall soundproofing is noted as good, some reviews mention noise levels from adjacent rooms, hallways, or outside traffic impacting sleep. A common point of feedback is the absence of kettles or complimentary water bottles in the rooms, though hot water points are available on floors. Some guests have reported issues with the bathroom, including clogged sinks, non-functional toilets, or lingering smells, and a lack of handheld bidets was noted by some. Additionally, controlling the room temperature can be a challenge, with some finding rooms too warm.

Dining & Food Quality
The breakfast buffet is a significant highlight for many guests, consistently receiving praise for its extensive variety and high food quality. Its early availability, starting as early as 4 AM, is particularly appreciated by those with early flights, ensuring a convenient and satisfying meal before departure. The spread includes a wide range of hot and cold options, catering to diverse tastes and dietary preferences, with some guests specifically mentioning the fresh offerings. The hotel's restaurant generally serves good food, though some reviews indicate that prices can be high and service may be slow during peak times. The bar area is noted as a comfortable space for guests to relax and enjoy drinks. While the coffee receives mixed reviews, the overall dining experience, especially breakfast, is a strong positive.

Location & Accessibility
The hotel's proximity to the airport is its most significant advantage, making it exceptionally convenient for travelers. This is greatly enhanced by the free and frequent shuttle service that operates reliably, ensuring smooth transfers to and from the airport. While not centrally located in Helsinki, the hotel offers good access to public transport for reaching the city center. Guests appreciate being within walking distance to a large shopping mall, Jumbo, and the Flamingo Spa, which provide ample dining, shopping, and entertainment options. Parking is available on-site, though it incurs an additional cost, which some guests consider expensive. The location is generally quiet, despite its proximity to a main road, and is perceived as safe, making it a practical choice for those needing airport access.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight positive interactions, noting the staff's willingness to assist with various requests, from accommodating room changes to providing travel advice. The check-in and check-out processes are generally described as efficient and seamless, even during peak times. However, a few isolated instances of slow service at the reception or in the restaurant have been mentioned, particularly when the hotel appears understaffed. Housekeeping is commended for maintaining clean rooms and ensuring a comfortable environment. Overall, the staff's dedication to providing attentive service is a recurring positive theme in guest reviews, significantly contributing to a pleasant and stress-free stay for many.

Additional Information
The hotel maintains a pet-friendly policy, welcoming guests traveling with their animals. Guests should be aware that rooms typically do not include an in-room phone, requiring direct contact with reception for assistance. Some reviews also noted a limited selection of TV channels. The hotel utilizes a wake-up call system through the television, which some guests found unreliable if not set correctly. For guests with specific needs, some reviews highlighted concerns regarding accessibility features in bathrooms, such as slippery floor tiles and variations in handrail availability, suggesting potential improvements for enhanced safety. The hotel's approach to sustainability initiatives is evident in the absence of kettles and complimentary water bottles in rooms, encouraging guests to use tap water and communal hot water points.