Hotel Savoy Palace - Tonelli Hotels

The hotel is celebrated for its exceptional hospitality and culinary experience, with guests consistently praising the attentive staff and the high quality of the food, especially the extensive breakfast and varied dinner offerings. Its well-maintained pools and beautiful garden areas provide a relaxing atmosphere, making it an ideal destination for families seeking a comfortable and engaging stay, couples looking for a tranquil retreat, and active travelers keen to explore the surrounding area. The hotel's proximity to the lake and its provision of amenities like bike rentals cater well to those interested in outdoor pursuits. To enhance your visit, consider taking advantage of the complimentary bike rentals to explore the scenic surroundings and inquire at the reception about the useful Garda pass for local activities and transport.

Facilities & Amenities
Guests consistently commend the hotel's diverse range of facilities, which contribute significantly to a comfortable stay. The outdoor pool is a major highlight, often described as beautiful, large, and well-maintained, surrounded by a pleasant garden area with ample sunbeds. Many appreciate that both the indoor pool and outdoor pool are heated, making them enjoyable regardless of the weather. The hotel also offers a spa area, including a sauna and steam room, providing opportunities for relaxation. For active guests, there is a fitness center and the popular free bike rentals, allowing easy exploration of the area. Covered parking and outdoor parking are available and frequently mentioned as a convenient amenity. While Wi-Fi is provided, some guests noted that its performance could be inconsistent. Additionally, kids club activities and play areas with ping pong tables and billiards tables are available, catering to younger guests.

Cleanliness & Room Comfort
The hotel generally receives high praise for its clean rooms and overall tidiness, with daily housekeeping ensuring a pleasant environment. Most guests find the beds comfortable, contributing to a restful night's sleep. Rooms are often described as spacious, many featuring a balcony that offers pleasant mountain views. The bathrooms are typically well-maintained, with some being modern and generously sized. In-room amenities like a mini-bar and air conditioning are appreciated, though some guests reported issues with the air conditioning's effectiveness or noise from the mini-bar. While the rooms are clean and functional, some guests noted that the decor and furniture appeared somewhat outdated, and a few experienced minor maintenance issues such as broken lamps or a malfunctioning toilet flush.

Dining & Food Quality
The hotel's dining experience is a standout feature for many guests. The breakfast buffet is consistently lauded for its extensive variety and high quality, offering a wide selection of hot and cold options, fresh pastries, and made-to-order omelets. Dinner, typically a multi-course meal complemented by a rich salad bar, also garners positive feedback for its presentation and taste. Guests appreciate the effort to provide a diverse menu, though some expressed a desire for more traditional Italian dishes or found the vegetarian options somewhat limited. The restaurant atmosphere is generally described as pleasant, and the pool bar is a popular spot for drinks, especially during the daily happy hour, which is a highlight for many.

Location & Accessibility
The hotel boasts a highly convenient location, appealing to a wide range of travelers. It is situated just a short walking distance from the lake access, allowing guests to easily enjoy the waterfront. The central location also means that the town center is accessible, typically within a 15-25 minute walk along the scenic lakeside path. This proximity makes it ideal for exploring local attractions, shops, and restaurants. The availability of ample parking, including a covered parking garage, is a significant advantage, especially for guests traveling by car. While some guests noted the hotel is slightly removed from the busiest parts of the town, its peaceful setting and easy access to both natural beauty and urban amenities are highly valued.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentive service. Guests frequently highlight the warm welcome from the reception staff and their willingness to assist with inquiries and requests. The restaurant staff are particularly praised for their professionalism and efficiency, ensuring a pleasant dining experience. Many reviews mention the owner's personal involvement, often seen interacting with guests and overseeing operations, which adds a unique touch to the service. The housekeeping team is also commended for maintaining impeccable cleanliness throughout the hotel. Overall, the dedication of the entire team to providing excellent service is a recurring theme, making guests feel valued and well-cared for during their stay.

Additional Information
Guests often appreciate several unique aspects and policies that enhance their stay. The hotel offers a valuable Garda pass, which provides free bus travel, discounted ferry tickets, and free entry to attractions in the region, significantly adding to the value of a visit. The availability of hotel bikes for guest use is a popular amenity, enabling easy exploration of the surrounding area. While the hotel offers a pleasant happy hour and live entertainment in the evenings, some guests found the entertainment to be repetitive. It is worth noting that the hotel charges for bottled water, which some guests found unexpected. The hotel maintains a pet-friendly policy, though finding suitable outdoor areas for pets nearby can be challenging.