Sari Pacific Jakarta, Autograph Collection

This historic hotel, undergoing a significant multi-year renovation, offers a unique blend of vintage charm and modern comfort, distinguished by a pleasant, signature scent that permeates the property. Guests consistently highlight the newly renovated rooms, strategic central location, excellent service, comfortable accommodations, and good food as standout features. It is an ideal choice for business travelers seeking convenience and modern amenities, staycationers and families looking for a comfortable urban escape, and sightseers eager to explore the city's attractions. Couples will also find it a memorable setting for special occasions. To ensure the best experience, guests are advised to request a newly renovated Grand Deluxe room. For those sensitive to noise, selecting a room not facing the main road is recommended to minimize traffic sounds.

Facilities & Amenities
The hotel is currently undergoing extensive renovations, which impact some facilities, though the lobby is grand and beautifully designed with ample seating. While the gym is temporarily closed for upgrades, guests have access to a nearby Anytime Fitness center. The swimming pool is noted for its considerable depth, making it less suitable for very young children, and some guests feel it is due for an upgrade. Most guests find the Wi-Fi to be fast and reliable, though a few experienced intermittent connectivity issues. The hotel's executive lounge is highly praised for being well-managed, offering a variety of food options during happy hours, and providing excellent service, even if it has not yet been renovated. Rooms are well-equipped with smart TVs, coffee makers, iron and ironing boards, and modern conveniences like USB outlets and inductive charging stations.

Cleanliness & Room Comfort
Guests frequently commend the hotel's cleanliness, describing rooms as impeccable, neat, and well-maintained. The room size is generally considered spacious and comfortable, particularly the Grand Deluxe rooms. Comfortable beds with high-quality linens contribute to a restful night's sleep. Newly renovated rooms feature modern, well-designed interiors, while some older rooms and suites, though spacious, are noted as being dated with worn furniture or carpets. Bathrooms in renovated rooms are modern and clean, often including a bathtub and powerful showers, though some older bathrooms have been described as rundown or having drainage issues. While most rooms are quiet, those facing the main road may experience street noise from traffic or motorbikes. Some guests reported a moldy smell or other unpleasant odors in older rooms or suites, contrasting with the hotel's generally pleasant fragrance.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its extensive and varied spread, offering a wide array of local, Western, and Japanese options. Guests particularly enjoy the inclusion of traditional dishes like oxtail soup and various Indonesian specialties. While the overall food quality is generally considered delicious and satisfying, some guests found certain items to be average or noted occasional inconsistencies. The pastries are a particular highlight, often described as excellent. The executive lounge provides a pleasant setting for afternoon tea and evening cocktails, featuring a good selection of canapés and beverages. Room service is also available and appreciated for its quality. However, a few guests expressed concerns regarding hygiene, reporting instances of finding hair in food or dirty dishes.

Location & Accessibility
The hotel boasts a highly strategic central location in the heart of the city, making it easily accessible and convenient for guests. It is situated directly next to Sarinah Mall and within walking distance of major landmarks such as the National Monument and the Bundaran HI area, which provides access to other prominent shopping centers like Plaza Indonesia and Grand Indonesia. The proximity to MRT stations and busway terminals offers excellent public transportation options. The hotel's location on Thamrin street also means guests can enjoy the popular Car Free Day events on Sunday mornings. While the parking facilities are noted as limited and can be challenging, particularly for non-staying guests, the hotel's central position remains a significant advantage for exploring the city.

Staff & Service
The hotel's staff consistently receives glowing reviews for their excellent service, described as friendly, helpful, attentive, and highly hospitable. Guests frequently highlight the quick check-in and check-out processes. A notable aspect of the service is the staff's ability to provide personalized attention, often remembering guest names and preferences, which creates a welcoming and familial atmosphere. The housekeeping team is commended for their thoroughness and responsiveness to requests, ensuring rooms are clean and well-maintained. Concierge and bellboy services are generally helpful with luggage and directions. The staff's commitment to resolving issues promptly, such as air conditioning problems or room changes, is also frequently appreciated. Elite loyalty program members particularly value the benefits, including room upgrades and lounge access, which are handled efficiently by the attentive team.

Additional Information
Guests should be aware that the hotel is undergoing a multi-year renovation, which, while enhancing the property, may result in some construction noise during the day in certain areas. This historic hotel, now part of a renowned international collection, is known for its unique, pleasant scent that contributes to its memorable ambiance. The swimming pool is quite deep, reaching 2.65 meters, which means it may not be suitable for very young children, and there is no dedicated kids' club or playground. While newly renovated Grand Deluxe rooms offer modern comforts, some older suites, though spacious, may appear dated. Guests sensitive to noise should note that some rooms, particularly those facing the main road, may experience street noise due to less effective soundproofing.