The centre of Thera is roughly one kilometre from the comfort and sophistication of Hotel Santorini Palace. As the first resort to be created on this much-photographed island, its popularity continues and increases.
Brightly furnished, air-conditioned and en-suite rooms have courtyard, pool, sea, or island views. They feature a refrigerator, satellite TV, Wi-Fi, and a balcony. A safe and a hairdryer are also provided.
This luxury resort offers a fitness centre. There are also pool, hot tub, massage, and steam bath facilities. Lotus Spa’s off-site facilities are available via a free transfer service from Hotel Santorini Palace. The 24-hour reception administers services including shuttle and currency exchange. Some services may be surcharged.
An American breakfast is complimentary on site. Later dining menus reflect local and international tastes, while the pool bar serves drinks and snacks.
In approximate terms, Santorini Water Park is a half-hour drive away, public transportation is under two kilometres away at Central Bus Station, and Santorini Airport is seven kilometres away.
Many guests appreciate that babysitting and childcare services are available, and note that this allows guests with small children to enjoy the activities and nightlife on the beachfront. Others add that there is a separate children's pool with a life guard on duty, and note that there are complimentary cribs and extra beds available in the room.
Several guests love the spa with heated Jacuzzi, Turkish bath, sauna and massage area, and note that the fitness centre is fully equipped. Others add the staff in the spa are professional and go out of their way to make guests feel relaxed.
Well-equipped business centre
Many guests appreciate that there are two separate theatre-style conference rooms that can host 50 and 96 attendants, respectively. Others add that conference rooms are fully air-conditioned and equipped with Wi-Fi, microphone and speakers, overhead projector, slide projector, Video and DVD, TV, data projector, PC, fax, telephone and screen.
Busy during peak season
A handful of guests note that it is difficult to find loungers and parasols in the pool area during the busy season, and comment that the restaurant and common areas are often overcrowded as well. Others add that management is professional and go out of their way to ensure ample service staff are available to serve guests.
Rooms not clean
Some guests comment the the bathroom floor is not clean, and towels and linen are not fresh. Others add that housekeeping is efficient and courteous and respond to requests for cleaning rooms in a timely fashion.
Limited hours of room service
A handful of guests note that room service is available for a limited number of hours. Others add that management is flexible and cater to urgent requests.