Rumah Luwih Bali By Ihg

This hotel offers a serene and luxurious retreat, distinguished by its grand colonial-style architecture and breathtaking ocean views. Guests are consistently impressed by the impeccably maintained gardens and the stunning infinity pool that overlooks the sea. It is an ideal destination for couples seeking a peaceful escape and families looking for a comfortable base near the Bali Safari & Marine Park. The hotel provides a tranquil atmosphere away from the bustling tourist centers, making it perfect for those desiring to unwind and recharge. To maximize your experience, consider embracing the quiet ambiance and exploring the nearby natural attractions, as the hotel is designed for relaxation rather than constant activity. Be aware that while the hotel offers a luxurious stay, some areas are undergoing renovation, which might impact certain facilities.

Facilities & Amenities
The hotel boasts an impressive infinity pool that is consistently praised for its expansive size, pristine cleanliness, and stunning views overlooking the ocean, providing a perfect spot for relaxation and unwinding. The gardens and grounds are meticulously cared for by a dedicated team, adding significantly to the tranquil and beautiful ambiance. While a spa is available and offers relaxing, professional services, the fitness center receives mixed feedback; some guests found it to be small, lacking proper cleaning equipment, and occasionally hot or moldy, with some machines reported as not functioning or being "fake." Wi-Fi connectivity is generally reliable and fast throughout the property, ensuring guests can stay connected. Guests can also utilize bicycles for exploring the surroundings, though a few noted issues with their condition. The hotel is also recognized as a beautiful wedding venue, offering picturesque settings for special events, and provides ample parking for guests.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms as spotless, immaculate, and well-maintained. The rooms are notably spacious, elegantly designed, and well-furnished, often featuring breathtaking ocean views or serene garden vistas. Bed comfort receives high praise, with many guests highlighting the quality of the beds, linens, and even duck feather pillows, ensuring a restful night's sleep. However, feedback on noise levels is mixed; while many appreciate the quiet atmosphere and the soothing sound of ocean waves, some reported disturbances from traffic noise, cleaning staff, or construction. The air conditioning also garnered varied comments, with some finding it effective and others experiencing issues with it being noisy, not cold enough, or completely non-functional, leading to some guests being moved to different rooms. Some reviews also mentioned the presence of insects or mold in rooms, indicating areas needing attention.

Dining & Food Quality
The hotel's dining experience is largely praised, with guests consistently describing the food quality as exceptional, superb, and delicious. The breakfast receives particular acclaim for its variety, offering a good assortment of both local Indonesian dishes and Western options, with some guests enjoying made-to-order items. The restaurant atmosphere is often highlighted as pleasant, with beautiful views. While many found the menu varied and satisfying for both lunch and dinner, some guests noted a limited menu for these meals, with certain items or drinks, such as specific beverages, being unavailable. Despite these minor points, the overall consensus is that the culinary offerings are a significant highlight of the stay, with fresh ingredients and appealing presentation.

Location & Accessibility
The hotel's location is frequently described as remote and quiet, offering a peaceful retreat away from Bali's more crowded tourist hubs. A significant advantage is its direct proximity to the Bali Safari & Marine Park, which many guests found convenient for family outings. However, the beach adjacent to the property receives mixed to negative feedback; while it offers scenic views and the soothing sound of waves, it is characterized by black sand and is generally considered not suitable for swimming due to strong currents and cleanliness issues. Guests note that the hotel is quite a distance from major tourist areas like Ubud, Sanur, and the airport, often requiring long travel times through heavy traffic. There is a general lack of shops or restaurants within easy walking distance, and the absence of a dedicated shuttle service to popular destinations was a common suggestion for improvement. Parking is available on-site.

Staff & Service
The staff at the hotel consistently receive overwhelming praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their warm welcome, professional demeanor, and willingness to go the extra mile to ensure a pleasant stay. The restaurant staff are particularly commended for their exceptional service, making dining experiences memorable. While most guests report a smooth check-in and check-out process, some experienced minor issues related to room upgrades or initial payment discrepancies. Housekeeping is generally lauded for maintaining spotless rooms. The staff's ability to provide family-friendly service, including being attentive to children, is also noted. Overall, the dedication of the team to guest satisfaction is a recurring theme, contributing significantly to the positive experience.

Additional Information
Guests should be aware that while the hotel presents a grand and luxurious appearance, it is showing signs of wear and tear and is currently undergoing renovation in some areas. This can manifest as dated facilities, or issues like mold or non-functional equipment in certain spaces, particularly the gym. There is a general sentiment that the hotel could benefit from more in-house activities to enrich the guest experience, with suggestions ranging from yoga sessions and cooking classes to cultural performances and dedicated children's play areas. The hotel's unique colonial design, built in 2015, contributes to its distinctive character. Guests may also encounter geckos or other small wildlife, given the natural surroundings. Despite some areas needing updates, many guests feel the hotel offers excellent value for a luxurious and peaceful retreat.