Ruby Otel Ve Restorant

The hotel, set in a historic mansion right on the riverfront, offers guests a memorable stay, largely defined by its vibrant live music performances in the evenings. This unique blend of historical charm and lively entertainment makes it an ideal choice for families and couples seeking a dynamic getaway, as well as sightseers eager to explore the city's attractions from a central base. Guests frequently highlight the hotel's stunning river views, exceptional cleanliness, and the consistently friendly staff who contribute significantly to a welcoming atmosphere. The hotel's good breakfast also receives positive remarks for its quality. For those planning a visit, it is highly recommended to request a room with a river view to fully appreciate the picturesque surroundings. However, guests who prioritize quiet evenings should be aware that the live music continues until midnight, which can be heard in some rooms.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness, with many guests describing rooms as spotless, hygienic, and well-maintained. The overall impression is that the hotel prioritizes a pristine environment for its visitors. However, feedback on room comfort and size is mixed; while some found their rooms to be spacious and comfortable, others described them as small or narrow, making movement difficult for two people. A significant and consistent point of feedback relates to noise levels from the live music performed in the hotel's restaurant. Many guests reported that the music, which continues until midnight or even later, was loud and disruptive, making it challenging to sleep or relax in their rooms. Despite this, the views from the rooms, particularly those overlooking the river, are consistently highlighted as magnificent and a major positive aspect of the stay.

Dining & Food Quality
Feedback on the hotel's dining experience, particularly the breakfast, is notably mixed. Most guests found the breakfast variety to be good and the quality satisfactory, with some describing it as excellent and rich. However, a significant number of reviews expressed strong dissatisfaction, citing poor quality, limited options, and unappetizing presentation, with specific complaints about items like tomatoes, eggs, and the quality of tea. The hotel's restaurant and bar are central to the guest experience, primarily due to the nightly live music performances, which many guests found entertaining and enjoyable. While some praised the food quality in the restaurant as tasty, others noted that certain dishes, such as mezze, were disappointing in taste and portion size. The atmosphere in the restaurant was also a point of contention, with some describing it as smoky or resembling a tavern.

Location & Accessibility
The hotel's location is consistently lauded as one of its strongest assets, situated directly on the riverfront and in the very city center. This prime position places guests within easy walking distance of numerous tourist attractions and historical sites, making it exceptionally convenient for exploring the area. Guests frequently appreciate the picturesque views of the river and surrounding landscape directly from the hotel, enhancing the scenic appeal of their stay and providing a tranquil backdrop. Its central setting also ensures easy accessibility to various points of interest, allowing visitors to immerse themselves in the local culture, explore historical landmarks, and enjoy nearby dining and shopping options without extensive travel. The strategic placement of the hotel, right by the river and amidst the city's main attractions, significantly enhances the overall guest experience by offering unparalleled convenience and scenic beauty.

Staff & Service
The hotel's staff and the quality of service provided receive overwhelmingly positive feedback from guests. Reviewers consistently praise the team for their exceptional friendliness, helpfulness, and attentiveness. Many guests felt a genuine sense of hospitality, describing the staff as welcoming, sincere, and going out of their way to assist with requests and provide local information. The staff's polite and respectful demeanor is frequently highlighted as a key factor contributing to a pleasant stay, with some guests feeling as though they were staying in their own home. However, a notable area of concern relates to the reservation process and pricing. Several guests reported issues with reservations being cancelled or rooms being sold to others, and some experienced significant price increases after initial online bookings, leading to frustration and disappointment.