Residence Inn by Marriott Portland Vancouver

This hotel is consistently praised for its newness, cleanliness, and spacious rooms, often featuring well-equipped kitchenettes that serve as a signature amenity, providing a true home-like environment. These features make it an ideal choice for long-term stays, families participating in sports tournaments or visiting relatives, and business travelers seeking comfort and convenience during their work trips. Guests frequently highlight the exceptional service provided by the staff, who are noted for their friendliness, helpfulness, and willingness to go above and beyond to ensure a pleasant stay. While the hotel generally offers a quiet and comfortable experience, potential guests should be aware of an unexpected daily parking fee that has surprised some visitors. Additionally, it is advisable to confirm reservation details directly with the hotel, as there have been isolated instances of overbooking that have impacted some guests' arrival plans.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. A standout feature is the inclusion of kitchenettes in the rooms, complete with full-sized refrigerators, microwaves, stoves, and essential dishes, making them perfect for extended stays or preparing meals. The indoor pool is a popular amenity, often described as warm and a great place for relaxation, though some guests have noted occasional issues with towel availability and the cleanliness of the adjacent changing rooms. For those looking to maintain their fitness routine, a fitness center is available, equipped with cardio machines and free weights. While generally functional, a few guests have observed that the gym could benefit from more consistent attention to its upkeep. Additionally, EV charging is available on-site for a small fee, adding convenience for electric vehicle owners.

Cleanliness & Room Comfort
Guests overwhelmingly commend the hotel's cleanliness, describing rooms as pristine, spotless, and well-maintained upon arrival. The spacious rooms are designed for comfort, featuring comfortable beds and high-quality linens that contribute to a restful night's sleep. Many appreciate the modern and well-appointed decor, which creates a pleasant atmosphere. The bathrooms are generally large, often equipped with walk-in showers and ample hot water. However, some guests have pointed out minor design flaws, such as toilets being unusually low or shower doors that can hit adjacent fixtures. While the hotel is largely considered quiet, with low noise levels even near main roads, a few long-term guests have reported inconsistencies in housekeeping services, noting occasional missed spots or a decline in thoroughness over time.

Dining & Food Quality
The hotel's complimentary breakfast consistently receives high praise from guests, often described as tasty, top-notch, and a significant highlight of their stay. Many appreciate the breakfast variety, which typically includes hot items like eggs, sausages, and hash browns, along with a selection of pastries, cereals, and fresh coffee. Some guests have specifically enjoyed the availability of gluten-free waffles, though their consistent presence and dedicated equipment have been noted as areas for minor improvement. While the food quality is generally considered superior to many other hotels, a few guests have mentioned that the menu can become repetitive during longer stays, and there have been isolated comments about the coffee sometimes being less than fresh or breakfast service starting slightly late on occasion.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it an excellent base for exploring the area. Guests appreciate its proximity to various shopping centers, diverse dining options, and major roads, including easy access to the 205 highway and the airport. This accessibility makes it suitable for both leisure and business travelers. While the immediate vicinity is generally described as quiet and safe, some guests have expressed minor concerns about the presence of homeless individuals in the broader surrounding area, suggesting caution when walking at night. A significant point of contention for many guests is the daily parking fee, which often comes as an unexpected charge upon checkout, despite the hotel being located outside a dense city center.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently commend their willingness to go above and beyond, creating a welcoming and accommodating atmosphere from arrival to departure. Many highlight specific individuals who exemplify outstanding customer service, making guests feel valued and at home. The check-in process is generally described as quick and efficient. However, a notable concern for some guests has been instances of overbooking, leading to last-minute reservation cancellations or reassignments to other hotels, which has caused significant inconvenience and frustration, particularly for those with long-standing bookings. While the vast majority of interactions are positive, a few guests have reported isolated incidents of less-than-ideal communication or perceived unresponsiveness from certain front desk personnel or management regarding specific issues.

Additional Information
Guests should be aware of several additional aspects that have been noted in reviews. A recurring point of dissatisfaction is the unexpected daily parking fee, which many guests were not informed about prior to arrival or found to be disproportionate for the location. Similarly, some visitors have reported being charged additional miscellaneous fees upon check-in that were not clearly explained. For guests traveling with pets, the hotel offers a pet-friendly policy, but some have experienced issues with being double-charged for pet fees. Members of the hotel's rewards program have occasionally expressed disappointment regarding the inability to receive room upgrades when booking with points, feeling that program benefits are not consistently honored. Lastly, for convenience, guests should note that the hotel's laundry facilities typically require cash for use.