Residence Inn by Marriott Istanbul Atasehir

The hotel's signature feature is its provision of well-equipped kitchenettes within spacious rooms, making it an excellent choice for long-term stays and families seeking a home-like environment. Its convenient proximity to Yeditepe University also makes it highly suitable for business travelers. Guests frequently commend the comfortable beds that ensure a restful night's sleep and the generally friendly staff who strive to assist. However, feedback on overall cleanliness and noise levels is mixed, with some guests reporting issues. To enhance your experience, it is advisable to request a room on a higher floor, which often provides better views and may mitigate some noise, and be mindful of potential disturbances from the upper-floor nightclub, particularly during weekend evenings.

Facilities & Amenities
The hotel's kitchenettes are a standout feature, consistently praised for being well-equipped with modern appliances such as microwaves, ovens, and dishwashers, along with all necessary utensils, making them highly convenient for extended stays and self-catering. However, the elevators are a frequent point of concern; guests often report one being out of service, leading to long wait times and, in some instances, forcing guests to use fire exits for access. The fitness center receives mixed reviews, with some finding it adequate for basic workouts while others note issues with equipment or overall cleanliness. While a swimming pool is no longer available, having been replaced by a nightclub, there is a separate spa located underground, though guests must pay an additional fee to access its facilities. Free Wi-Fi is generally available and reliable throughout the property.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is varied, presenting a mixed picture. Most guests find the rooms to be clean and the beds comfortable, ensuring a restful sleep. However, some reviews highlight significant issues, including persistent cigarette odors, unpleasant food smells from adjacent rooms, and a strong drain smell emanating from bathrooms. Specific complaints about cleanliness include stained sofas, peeling wallpaper, and visible mold or blackening around shower cabins and sinks, indicating a need for maintenance. Noise is a notable concern, particularly from an upper-floor nightclub that can disturb sleep on weekends, and some guests report noise from water pipes or thin walls allowing sounds from neighboring rooms. Shower functionality is also a recurring problem, with reports of broken showerheads, poor water pressure, and overflowing water during use.

Dining & Food Quality
The hotel's breakfast receives highly mixed reviews from guests. Many describe it as excellent, nice, or sufficiently varied, praising the fresh pastries and even the availability of freshly squeezed orange juice. However, a significant number of guests express disappointment, citing limited options, the same menu daily, stale bread, and unappetizing eggs that some described as having an unpleasant odor, suggesting a lack of quality control. The breakfast area can also become cramped, leading to queues during peak times, which detracts from the dining experience. Beyond breakfast, the hotel generally lacks a full-service restaurant or room service, with guests noting that the upper-floor venue is primarily a nightclub rather than a dedicated dining establishment, limiting food options within the hotel.

Location & Accessibility
The hotel's location is a frequent topic of discussion, often described as being far from major tourist attractions and the city center, making it less convenient for sightseers who prefer to be in the heart of the action. While it is noted for its proximity to Yeditepe University and various local cafes and shops, guests often rely on taxis or public transport for wider exploration, which can be time-consuming and costly due to traffic. Parking is available through a valet service, which is generally free, though some guests have reported issues with staff attitude or vehicle handling, and limited on-site space means cars are often parked on nearby streets. The hotel is situated in a side street, which can make it challenging to find and navigate, particularly for first-time visitors.

Staff & Service
Guest feedback on staff and service is notably mixed, reflecting a range of experiences. Many guests commend the staff for being friendly, polite, helpful, and attentive, with specific praise for housekeeping and valet service members who go out of their way to assist. However, a considerable number of reviews describe certain staff members, particularly at the front desk, as unprofessional, unwilling to assist, or having poor problem-solving skills. Issues with check-in delays and difficulties resolving room-related problems, such as noise complaints or maintenance issues, are frequently mentioned. Some guests also noted a lack of proficiency in English among certain staff members, hindering communication. Despite these inconsistencies, many positive interactions highlight the dedication of individual team members.

Additional Information
A significant point of concern for guests is the nightclub located on the upper floors, which generates loud music and vibrations that can severely disrupt sleep, especially on weekend nights, and has reportedly replaced a previously advertised swimming pool. Guests should also be aware that the hotel's spa facilities are separate and require an additional payment for access, which some find disappointing. Despite a stated non-smoking policy, many reviews indicate a pervasive cigarette smell in rooms and corridors, suggesting the policy is not strictly enforced. Some guests have also reported issues with water quality, describing it as discolored, and a general sentiment that the hotel's overall standards do not align with the expected quality of its brand affiliation, leading to a sense of unmet expectations.