Residence Inn by Marriott Ghent

This hotel offers a highly comfortable and modern stay, distinguished by its spacious, well-equipped studios that feature convenient kitchenettes. It is an excellent choice for car travelers seeking easy access to the motorway for exploring the region, as well as business travelers and families who appreciate the generous room size and amenities. Guests consistently highlight the hotel's cleanliness, the comfort of its accommodations, and the attentive service provided by the staff. To make the most of your stay, consider utilizing the in-room kitchenette for added convenience, and be aware of the parking costs, which are a recurring point of feedback.

Facilities & Amenities
Guests frequently praise the comprehensive kitchenettes found in the rooms, which include an oven, refrigerator, and dishes, making longer stays or self-catering convenient. The televisions are modern and often equipped with Chromecast, allowing for easy streaming from personal devices. The hotel also provides a well-equipped gym that is accessible 24/7, and a convenient laundry area for guest use. While free Wi-Fi is available, some guests reported occasional connectivity issues. The presence of ice machines and vending machines further adds to the overall convenience for guests.

Cleanliness & Room Comfort
The rooms are consistently described as exceptionally clean, spacious, and modern in design, contributing to a pleasant stay. Guests frequently commend the comfortable beds and high-quality linens, ensuring a restful night's sleep. The bathrooms are generally reported as spacious and well-maintained. While most guests find the rooms quiet, some have noted occasional construction noise from a nearby site or street noise. A few guests also mentioned minor issues with keycard functionality and the design of bathroom lighting potentially disturbing sleep.

Dining & Food Quality
The breakfast service receives positive feedback for its variety and quality, with many guests appreciating that it is included in their stay. Options typically include pastries, eggs, bacon, and pancakes. However, the breakfast area is often described as small and can become crowded, especially during peak times, which some guests found to be a less comfortable experience. The hotel's restaurant and bar are noted to have limited operating hours, particularly being closed on weekends, which can be inconvenient for guests seeking on-site dining options during those times.

Location & Accessibility
The hotel's location on the outskirts of the city offers excellent accessibility from the motorway, making it highly convenient for car travelers looking to explore Ghent and other Belgian cities like Bruges, Antwerp, and Brussels. It is situated close to the Ghelamco Arena and Ghent University Hospital. While a bus stop is conveniently located directly outside the hotel, public transport links to the city center can be limited, especially on weekends, sometimes requiring a 15-minute walk to reach a tram stop. Parking is available on-site, but its cost is frequently mentioned as being expensive.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the quick check-in process and the staff's attentiveness to requests, including providing local information and assistance with travel plans. Many reviews commend individual staff members for going above and beyond to ensure a comfortable and enjoyable stay. While the vast majority of feedback is positive, a few isolated comments mentioned perceived inflexibility regarding specific booking or cancellation policies, but overall, the service is a significant asset.

Additional Information
The hotel maintains a pet-friendly policy, accommodating guests traveling with their animals. Some guests have reported recurring issues with keycards needing frequent revalidation at the reception. There is ongoing construction work in the immediate vicinity of the hotel, which some rooms may overlook, though the impact of noise is generally reported as minimal. Guests should be aware that the hotel's restaurant and bar may have limited hours or be closed on weekends, which could necessitate seeking dining options off-site.