Hotel Red Roof Inn Charleston - Kanawha City, WV (Charleston, USA)

Guests liked how this property was simple to access after they had been traveling by car, because it's so close to the roadway. If you just need a place to stay before continuing on your way, this property makes it easy to resume traveling after resting up.

Guests remarked that the rates were very low, and thought this factor was one of the best things about the property. Basic rooms at low prices is what you can expect when choosing this property.

Guests consistently commented about how they were relieved this property allowed them to stay with their pets. They discussed how the staff members seemed very accustomed to accepting pets, which usually caused the animals less stress and made their owners happy too.

Guests gave negative reviews in regards to the cleanliness of the rooms. They reported that the housekeepers sometimes left trash in the rooms and made up the beds with dirty sheets. Guests also found stray hairs around the room, which added to their overall impressions the housekeepers needed to work harder.

Even though this is supposed to be a non-smoking property, numerous guests said their rooms smelled extremely smoky. This characteristic was usually noticeable to them as soon as they arrived. Guests even said that these non-smoking accommodations smelled like smoke as much as rooms where smoking would be permitted.

Guests often mentioned how the neighborhood appears to be populated with a lot of questionable personnel. This made them feel uneasy, especially if they were traveling alone.