Ramada Plaza by Wyndham Milano

The hotel offers a comfortable stay, particularly noted for its spacious rooms and apartments which often feature private balconies, providing a pleasant retreat. Its signature feature is the inviting large outdoor pool area, a welcome oasis for relaxation, complemented by the convenience of free parking. This makes the hotel an excellent choice for families seeking ample space and amenities, business travelers valuing accessibility and comfort, and couples looking for a relaxing getaway. Sightseers also find it suitable due to its convenient metro access. To maximize your experience, guests often recommend requesting a room overlooking the garden or pool for a quieter ambiance. Additionally, it's advisable to confirm specific room features like bed type or bathtub availability upon check-in, as some variations have been noted. Guests also suggest being aware of seasonal limitations on air conditioning and heating, which are subject to local regulations.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest comfort and convenience. A prominent feature is the large outdoor pool, which, while appreciated for its size and cleanliness, is sometimes noted as being unheated or too cold for swimming, and the number of loungers available can be limited. For those seeking to maintain their fitness routine, a fitness center is on-site, though some guests have found its equipment to be somewhat old or limited. Most guests find the free Wi-Fi generally reliable, though some have reported signal issues in specific areas or towers. Many rooms and apartments boast private balconies, offering outdoor space, but these often lack furniture, limiting their usability. Apartments also feature kitchenettes, which some guests found to be poorly equipped, lacking essential items. Thoughtful touches like sewing kits, slippers, and bathrobes are often provided, and some rooms include a Nespresso machine.

Cleanliness & Room Comfort
Guests generally describe the rooms as clean and spacious, providing ample living area. The beds are frequently praised for being comfortable, ensuring a restful night's sleep, with many rooms featuring king-size options. Bathrooms are typically well-maintained, offering good water pressure in the showers, and some even include soaking tubs. However, feedback on cleanliness and comfort is mixed. Some guests have reported issues such as mold on bathroom ceilings, the presence of ants in rooms, or dirty balconies. There have also been mentions of yellowed toilet seats, worn bedding, and carpets that appear to have seen better days. Noise can occasionally be a concern, with reports of street noise or sounds from neighboring rooms. Furthermore, some guests experienced broken fixtures like toilet flushes or taps, and issues with the air conditioning or heating being stuck at uncomfortable temperatures due to seasonal restrictions.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast, receives considerable praise for its delicious and varied selection. Guests appreciate the wide array of options, including fresh croissants, cereals, yogurts, and a hot buffet featuring items like scrambled eggs and sausages. The breakfast staff are consistently highlighted for their attentive and welcoming service. While the coffee from the self-service machines is often deemed poor, many guests note that ordering a specific coffee from the staff results in a much better quality beverage. However, the breakfast room can become quite crowded during peak hours, leading to waits for tables. Some guests have found the overall food options to be somewhat limited, especially regarding variety in certain categories. The on-site restaurant generally offers good quality food, though some found dinner items to be lukewarm and prices to be on the higher side.

Location & Accessibility
The hotel's location is a key aspect of guest feedback, often described as being outside the immediate city center but highly accessible. A significant advantage is the provision of free parking, which is ample and secure, making it ideal for guests traveling by car. The hotel is conveniently situated within a 5 to 10-minute walk of the Turro metro station, providing easy access to the city center. Guests can reach major attractions like the Duomo in approximately 10 to 15 minutes by metro. The surrounding area is generally considered quiet, offering a peaceful retreat from the urban bustle, and a supermarket is located nearby for convenience. While some guests found the location to be a bit too far from the main attractions, many appreciated the balance between tranquility and efficient public transport links, as well as its easy connection to major ring roads.

Staff & Service
The staff at the hotel consistently receive high praise for their welcoming, friendly, helpful, and professional demeanor. Many guests highlight the quick check-in process and the staff's willingness to accommodate requests, such as providing warm milk for children or arranging birthday surprises. The housekeeping team is often noted for their attentiveness, ensuring rooms are clean and well-maintained. However, feedback on service is not uniformly positive. Some guests have reported instances of rude or unpolite staff, particularly at the reception desk when dealing with complaints or maintenance issues. There have also been mentions of slow check-in during busy periods and a lack of responsiveness to certain requests, such as fixing broken room features. Despite these isolated negative experiences, the prevailing sentiment is that the majority of the staff are dedicated to providing excellent service.

Additional Information
The hotel offers a notable pet-friendly policy, with some reviews mentioning dedicated spaces for dogs and even providing bowls and treats, though a pet cleaning cost of 25 Euro is applied and sometimes only communicated post-booking. Guests participating in rewards programs have reported receiving benefits such as room upgrades. It is important for guests to be aware of a destination fee, which covers certain amenities, although some found its explanation unclear upon booking. While umbrellas are thoughtfully provided in rooms, some guests noted the absence of an iron, which is available upon request. A recurring point of concern is the AC/heating restrictions due to local Italian laws, meaning climate control may be limited to specific seasons. Additionally, some guests reported security issues related to unlocked doors or elevators lacking key card access to specific floors, and persistent Wi-Fi issues in certain parts of the hotel.