Ramada by Wyndham Tikal Isla de Flores

This hotel offers a unique blend of convenience and charm, serving as an excellent gateway to the region's attractions, particularly the Mayan ruins and natural sites. Its signature feature is its prime waterfront location on Flores Island, providing guests with picturesque lake views and easy access to local dining and entertainment. The hotel is well-suited for sightseers and families seeking a central base for exploration, as well as budget-conscious travelers looking for a comfortable stay. While many appreciate the peaceful atmosphere, some areas can be noisy due to nearby nightlife. To enhance your experience, consider requesting a room away from the generator or entertainment venues to ensure a quieter stay, and be prepared for potential inconsistencies with hot water.

Facilities & Amenities
The hotel features two swimming pools, which are a popular amenity for guests, especially families, though some reviews note that the water in one pool can be murky or cold, and occasionally needs better maintenance. Air conditioning is consistently praised for its effectiveness, providing much-needed comfort in the warm climate. While Wi-Fi is available and generally free, its reliability can be inconsistent, with some guests reporting poor or non-functional connections. Parking is offered in a small lot at the back, requiring an attendant to open the gates, though some guests found street parking necessary. Other amenities include an elevator for convenience, and while a gym is present, some guests reported it was not operational.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is mixed. Many guests found their rooms to be clean and the beds comfortable, ensuring a restful sleep. Rooms often provide a pleasant lake view, enhancing the stay. However, a significant number of reviews highlight issues with the hotel's age, describing rooms as dated, worn out, or poorly lit. Recurring concerns include unpleasant drainage smells in the bathroom, inconsistent or absent hot water, and sometimes a lack of basic amenities like washcloths or a functional phone in the room. Noise levels from external sources, such as nearby nightlife or the hotel's generator, are frequently mentioned as disruptive to sleep.

Dining & Food Quality
The hotel's dining options primarily revolve around breakfast, which receives varied feedback. Many guests describe the breakfast as good, with a selection of combination dishes, and appreciate the attentive service from the staff. Some reviews mention a pleasant, bucolic view during breakfast. However, the hotel's restaurant generally does not offer lunch or dinner, limiting dining choices on-site. Guests note a lack of menu variety and sometimes insufficient staff during meal times. While a phone for room service is present in rooms, guests report that no food or drinks are actually offered through this service, indicating a gap in available dining amenities.

Location & Accessibility
The hotel boasts an excellent central location on Flores Island, making it highly convenient for guests. It is situated directly on the waterfront, offering easy access to boat tours and scenic views. Guests appreciate being within walking distance of numerous restaurants, dining areas, and the island's vibrant nightlife. Its strategic position also serves as an ideal base for exploring major attractions like the Mayan ruins and natural sites, with staff often assisting in organizing tours to places like Tikal. The hotel is also conveniently located a short drive from the airport and close to tourist bus stops, facilitating easy arrival and departure.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the welcoming and accommodating nature of the team, noting their willingness to assist with various requests, from organizing tours to Tikal to providing local advice. The check-in process is often described as quick and efficient. Many reviews commend specific staff members for their exceptional service, particularly in the breakfast area, where staff are noted for their kindness and willingness to accommodate guest needs. Overall, the dedication of the staff significantly contributes to a positive guest experience, often compensating for other hotel shortcomings.

Additional Information
Guests should be aware that the hotel is widely described as old and in need of maintenance, with many areas showing signs of wear and tear, such as peeling paint, exposed wires, and damaged door locks. While the hotel's age contributes to its character, it also leads to some functional issues, including occasional power outages and general water pressure problems on the island. Some rooms may lack basic conveniences like cups, and the hotel's windows are often sealed, preventing them from opening. Despite these points, the hotel's distinctive red and white exterior makes it a recognizable landmark on the island.