Raffles Makati

The hotel offers an exceptional luxury experience, distinguished by its unparalleled personalized service, particularly the highly praised butler service that anticipates and caters to every guest's needs. This makes it an ideal choice for luxury travelers seeking bespoke attention, couples desiring a romantic and pampered getaway, business travelers who appreciate efficiency and comfort, and families looking for a seamless and attentive stay. Guests consistently highlight the spacious and comfortable rooms, excellent dining options, and a prime location that places them at the heart of the city's vibrant offerings. To maximize your stay, guests are advised to fully utilize the dedicated butler service for a truly tailored experience and to indulge in the complimentary afternoon tea and evening cocktails.

Facilities & Amenities
Guests consistently praise the hotel's well-maintained facilities, which contribute significantly to a relaxing and enjoyable stay. The swimming pool area is described as lovely, secluded, and super clean, offering a tranquil escape, though some guests noted it could appear dated compared to other areas. A well-equipped gym is available, providing ample equipment for various workouts. Guests also appreciate the free Wi-Fi throughout the property, ensuring seamless connectivity. The elegant Writers Bar and the vibrant Long Bar serve as popular social hubs, offering a sophisticated ambiance for relaxation and entertainment. Access to the wellness area and spa is also a highlight, with many recommending the signature massage for a truly rejuvenating experience.

Cleanliness & Room Comfort
The hotel rooms are consistently lauded for their spaciousness, cleanliness, and overall comfort. Guests frequently mention the comfortable beds and high-quality linens that ensure a restful night's sleep. Many rooms offer stunning city views, enhancing the ambiance. The bathrooms are described as large and well-appointed, often featuring soaking tubs for a luxurious experience. While most guests find the rooms quiet, some have noted minor issues with soundproofing from adjacent rooms. Thoughtful in-room amenities such as complimentary water and coffee makers are also appreciated, contributing to a convenient and pleasant stay.

Dining & Food Quality
Dining at the hotel is a significant highlight for many guests, with the breakfast receiving widespread acclaim for its excellence and variety. Served at both Mireio and Spectrum, the breakfast options include both buffet and a la carte selections, featuring local cuisine and international favorites. The afternoon tea at the Writers Bar is a particularly popular and complimentary offering, known for its delicious pastries and elegant presentation. Guests also enjoy the evening cocktails served at the Writers Bar and Long Bar, which are often included in the stay. Overall, the food quality across all dining venues, including the French restaurant Mireio, is consistently described as superb, with attentive service enhancing the experience.

Location & Accessibility
The hotel's central location is a major advantage, placing guests directly in the heart of the business district and within easy walking distance of major attractions. It is conveniently situated across from the Greenbelt and Glorietta malls, offering abundant shopping, dining, and entertainment options. Guests appreciate the safe area surrounding the hotel, making it comfortable for exploring on foot. Its proximity to the airport also makes arrivals and departures seamless. While parking is available, some guests note it can be expensive. The hotel's accessibility to various landmarks and its vibrant surroundings are consistently highlighted as key benefits.

Staff & Service
The hotel's staff and service are overwhelmingly praised as exceptional, often cited as the most memorable aspect of a stay. Guests consistently describe the team as friendly, attentive, professional, and genuinely caring, going above and beyond to ensure guest satisfaction. The butler service is a standout feature, providing highly personalized assistance from arrival to departure. The check-in process is noted as quick and seamless, and the concierge team is highly commended for their helpfulness in arranging tours and transportation. Housekeeping is also frequently mentioned for maintaining immaculate rooms, contributing to an overall feeling of being valued and pampered.

Additional Information
Guests frequently highlight the thoughtful inclusion of complimentary afternoon tea and evening cocktails, which significantly enhance the value and luxury of their stay. Many guests report receiving room upgrades, adding to their positive experience. The hotel is also noted for its sustainability efforts, such as providing wooden toothbrushes and reusable bags. Special occasions like birthdays and anniversaries are often celebrated with personalized gestures and amenities, making stays particularly memorable. The hotel also accommodates late check-out requests, demonstrating flexibility and guest-centric service.